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Residence Inn Louisville East
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Reviews (251)
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All reviewspf changsseparate buildingsfront deskfull kitchenbasketball courtevery guestthe general managerquiet locationthe breakfast areagreat propertypull out couchstayed nightswould stay here againbusiness tripfree breakfastbed was comfortablebrenda
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160 - 165 of 251 reviews
Reviewed March 13, 2014

Friends and I visited Louisville, KY, we all though it would be a normal stay at the hotel, but Brenda was really kind to guests. Her cooking was ravishing. Wish I could have stayed more days.lol We all were satisfied with the hotel's service as well. If there were be a next trip to Kentucky, we would book the same place again!

  • Stayed: October 2013, traveled with friends
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Thank CHrissy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristin H, General Manager at Residence Inn Louisville East, responded to this reviewResponded April 3, 2014

Thank you for your glowing review on TripAdvisor. I agree, Brenda is truly wonderful! I have passed on your review to the staff, who are pleased that we have "Residized" another guest! We hope to see you again on your next visit to Louisville.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2014

My husband and I stayed at this property during a difficult time, the last days of a family member from Louisville's life. As usual, the staff was friendly and concerned and did everything they could to make us feel at home and comfortable. Brenda's breakfast in the morning was excellent and Brenda was very kind to us. The operations manager, Yvette, also made sure we had everything we needed. The room was like a little apartment with an updated kitchen, just like home, which made a difference on our extended stay. It also had a separate master bedroom with closed doors for privacy and the beds are very clean and comfortable. The location is more than perfect to get a meal at great restaurants, even some within safe walking distance and tons of others just a short drive away, with any kind of food you would want. Of course, a meal is also served on weekdays right in the upstairs of the hotel lobby, and is excellent too! Kudos to the General Manager, Kristin! She and her staff know how to make each and every guest feel special and welcome. We will definitely stay here again, next time under better family circumstances maybe in warmer weather when we can enjoy the pool, basketball court or even use the gas grill on a nice night.

  • Stayed: February 2014, traveled with family
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1  Thank CrmCary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristin H, General Manager at Residence Inn Louisville East, responded to this reviewResponded March 11, 2014

Thanks so much for your recent review on TripAdvisor. Although the circumstances for your visit were less than ideal, the staff was proud to go the extra mile to make you more comfortable, so you could focus on your family. We hope you WILL return this summer, when you can enjoy our outdoor space as well. We'll see you soon!

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Reviewed March 3, 2014

Although slightly out of the way, the superior parking, quiet, and privacy make the 15 minute drive from the airport well worth it. The suite is like an apartment with adequate room. a decent kitchen, king size bed, and good bathroom. Additionally there is fast free Internet and breakfast. Combine all this with a welcoming and efficient staff and this hotel is a good one. Many restaurants within walking distance as well. They could use some feather pillows.

  • Stayed: March 2014, traveled on business
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Thank emistruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristin H, General Manager at Residence Inn Louisville East, responded to this reviewResponded March 11, 2014

Thanks so much for your recent review on TripAdvisor. I am so happy you enjoyed your apartment like suite. Those fully equipped kitchens come in handy for our guests who are here on long projects. Our staff here is extremely proud of our service, and I look forward to sharing your great comments with them. We look forward to seeing you again.

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Reviewed March 2, 2014

We had another great stay at this Inn. Sam at the front desk was very friendly and helpful. Our lodging was like a small apartment and very spacious & comfortable. Bed was comfortable but with too many pillows that ended up on the floor. Chose not to have breakfast because of the steps. I stayed at the Spring Hill Suites last week and this Inn is much better but the snacks are very expensive. I guess they think since you are there, you will just pay it. I went to a grocery and stocked up!

  • Stayed: March 2014, traveled as a couple
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1  Thank Luke M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristin H, General Manager at Residence Inn Louisville East, responded to this reviewResponded March 11, 2014

Dear Luke,
Thanks you for another great review! I'm glad you enjoy our spacious rooms! The new beds really make a difference, and all of our guests are sleeping well! We hope you come back soon and see us!

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Reviewed February 26, 2014

I grew up in Louisville and remember when this place was built. I moved away years ago and traveled back this week for work. I was very impressed with the way they have been able to maintain the property. The rooms are updated, quiet and very clean. Will be back

Stayed: October 2013, traveled on business
Thank kyboater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristin H, General Manager at Residence Inn Louisville East, responded to this reviewResponded March 11, 2014

Thanks so much for your review! As the "original" Residence Inn in Louisville, our unique layout provides our guests with that "apartment-like" feel. We take great pride in keeping our property looking fresh, and we appreciate your comments. I hope to see you back again when your travels bring you back to Louisville.

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