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Residence Inn Louisville East
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Reviews (250)
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149
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All reviewspf changsseparate buildingsfront deskfull kitchenbasketball courtevery guestthe general managerquiet locationthe breakfast areagreat propertypull out couchstayed nightswould stay here againbusiness tripfree breakfastbed was comfortablebrenda
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216 - 221 of 250 reviews
Reviewed October 11, 2012

This hotel is newly renovated, centrally located, and has a great staff! This hotel staff was excellent especially Mark at the front desk.

The hotel is pet friendly and has a large field to the west so the furry family members can handle their business too.

An irresponsible pet owner left their dog in the room under us and he barked for a bit but quit sometime before it got late. I suggest that the hotel management address this practice when the guests check in.

At any rate, this hotel is very good and is a good value. Great job.

  • Stayed: October 2012
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Thank gtraveler8001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristin H, General Manager at Residence Inn Louisville East, responded to this reviewResponded October 15, 2012

Thank you so much for your time sharing your feedback! I am happy that you enjoyed our renovated suites and our friendly staff! Yes we love to accommodate our furry friends. We rarely have any noise complaints, but if we do, we contact the guest and resolve the issue appropriately. Thank you for taking the time to share your nice comments and suggestions. We appreciate your business and we hope to see you again in a near future.

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Reviewed August 23, 2012

We stayed at this hotel for 3 days last week and couldn't have asked for a better experience. We were greeted in a friendly manner and promptly checked in. Our suite was fabulous! We booked the bi-level Suite and the look on the boys faces when we opened the door said it all. It was the perfect floor plan to allow us to all stay together yet have separate areas to retreat to. The room was spacious and VERY clean. The kitchen was completely stocked (except food, which they will go get for you) with everything we needed for our stay. They even left a bag of popcorn and a welcome note for the first night we were there. The complimentary breakfast was wonderful and included hot items such as eggs, bacon, sausage, biscuits/gravy & yummy potatoes as well as the normal continental breakfast options. The pool is a bit on the small side which made it crowded with just 3 people in it. There is a nice outdoor grill area by the pool which was great! Would definitely stay here again!!

Room Tip: If you have kids the Penthouse Suites are a great option!!
  • Stayed: August 2012, traveled with family
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Thank 1tranquilgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristin H, General Manager at Residence Inn Louisville East, responded to this reviewResponded August 24, 2012

Dear Guest,

Thank you for the wonderful review of the Residence Inn Louisville East! We are so pleased that you enjoyed your stay with us. I am delighted to read you and your family enjoyed our spacious suites and our complimentary breakfast. We hope to welcome you back soon!

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Reviewed July 13, 2012

This Residence Inn is great. It is exceptionally clean, the staff is helpful, and the location is good--right next door to a suburban plaza--especially if you forget to pack something (which I did!). The plaza has several stores and a burger restaurant as well that's open pretty late (and their staff is very nice too). My traveling companion couldn't believe how nice the hotel room was for such an incredibly reasonable price! If you're in Louisville, I would encourage you to stay here, you won't be disappointed.

  • Stayed: March 2012, traveled on business
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Thank Tea1821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristin H, General Manager at Residence Inn Louisville East, responded to this reviewResponded July 24, 2012

Dear Tea1821, Thank you so much for your positive feedback regarding your recent stay at the Residence Inn Louisville East. I am so delighted to hear that you enjoyed your stay, and that we were able to efficiently assist you throughout your visit. We look forward to welcoming you back in the near future. Sincerely,

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Reviewed June 27, 2012

This location met all the needs and desires I had, supplying great service to make your stay more enjoyable. Supplying a plethora of extra amenities, such as a full service gym, well cooked meals etc. A location I would stay at again without a doubt.

  • Stayed: June 2012
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1  Thank In_Hoc_Signo_Vinces
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristin H, General Manager at Residence Inn Louisville East, responded to this reviewResponded July 24, 2012

Thank you so much for the great review. We are very appreciative and grateful for your business. I am thrilled you enjoyed your stay with us and can assure you that the entire staff and management team is dedicated to maintaining and improving the exemplary service you experienced. We hope to see you on your next visit to Louisville!

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Reviewed June 21, 2012

Our company makes us travel every summer and stay in a new city for 4 months of the year. We've been at this Residence Inn for 2 months and this is THE best staff I've ever had. The staff always greets you with a friendly warm genuine smile and the service is even better! They've even gone grocery shopping for us. I'd certainly recommend this place to anyone!!

  • Stayed: May 2012
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Thank Abundance1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 26, 2012

We so love having your team here!

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