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“Very suprised at room features.”

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Quality Inn & Suites University/Airport
Ranked #70 of 95 Hotels in Louisville
Homer Glen, Illinois
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Very suprised at room features.”
Reviewed June 21, 2013 via mobile

We were very suprised that the room had a kitchen in it and will definately stay here again. The hotel is dated but can see that updates are being made. The staff was excellent to us. Very helpful and accommodating. The friendly staff really made a difference.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bhasen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review, June 24, 2013
Thank you, We greatly appreciate you taking the time to leave your review of our hotel on TripAdvisor and we hope that you decide to stay with us again the next time you are in Louisville, and hope that your next visit will be even better than your last stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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127 reviews from our community

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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
Cookeville, Tennessee
Level Contributor
138 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed May 28, 2013

This hotel in conveniently located to Downtown Louisville and the University of Louisville, It is
an average hotel for the price. It was clean, pool was nice, breakfast was not the greatest.
The hotel staff were very friendly and nice. Seemed like they were short on staff. Would I book this hotel again? Yes.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank larryw4405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review, May 31, 2013
Thanks for taking the time to review our hotel on TripAdvisor. Your feedback is very important to us and we hope that you decide to stay with us again in the future when in Louisville.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glen Oaks, New York
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 9, 2013

Stayed here recently for The Kentucky Derby. Rooms were very dated, but clean. Need to make some improvements to rooms, but overall a good stay. John, was a worker here, and he also drives the shuttle from hotel to Churchill Downs, and from hotel to downtown at night. I must say, one of the nicest guys you will meet....John, you really made the trip a pleasure!!!

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CHRIS H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tkr101, Front Office Manager at Quality Inn & Suites University/Airport, responded to this review, May 13, 2013
Thank you very much for taking the time to review our hotel on TripAdvisor. We greatly appreciate your feedback and will do our very best to insure that your next visit with us will be better than the last. We are currently under renovations as each room is being updated. I also want to personally thank you for using my shuttle service that I provide for special events such as the Kentucky Derby as it really is my pleasure in doing so and we hope that you decide to stay with us again in the future.
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Cleveland, Ohio
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 24, 2013

The staff was gerat at give us direcitionsand helpfull tips on what to see. The room were clean and spacious. The room did need up dateing but ever thing worked. If you are southbond on I-65 it is right on the exit ramp but it is oneway. We had a hard time getting to it from surface street because Gaulbert Ave. only whent one block so had to make a lot of turns to find it

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MapmanCleveland_Ohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tkr101, Front Office Manager at Quality Inn & Suites University/Airport, responded to this review, April 27, 2013
Thanks for taking the time to review our hotel on TripAdvisor, as you mentioned we're easy to find if you are heading 65 south and can be a little difficult to find if coming in from the back roads or from 65 north, the best way when coming northbound 65 is to exit 133 the Warnock St. exit and take a left at the bottom of the ramp, then turn right on Floyd St. by the McDonald's and continue through the University of Louisville campus and after about 5 or 6 blocks you will reach Gaulbert Ave. take a right turn on Gaulbert and you will see us there. Again thanks for your review and we hope you decide to stay with us again in the future.
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Ellettsville
Level Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed April 19, 2013

This hotel is older and could use some renovations. Room was clean and in order. Didn't try the breakfast because upon checkout found out it was on the 3rd floor and didn't want to take the time to go back upstairs. Hotel is right off of 65 and is easy to find. Hallways smelled of smoke, non-smoking room did not.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pyanders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tkr101, Front Office Manager at Quality Inn & Suites University/Airport, responded to this review, April 24, 2013
We greatly appreciate your feedback on TripAdvisor regarding your stay with us and we hope that you decide to stay with us again if your are in Louisville. We are currently renovating so if you do ever return we hope you see the improvements we are making to our property.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Highlands Ranch, Colorado, United States
Level Contributor
90 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 17, 2013

Hotel has been around a long time and is being updated, has a long way to go however. It is close to I-65 and there isn't any close restaurants, just fast food. Location is also good for the Kentucky Derby, one of the closest to Churchill Downs. My biggest disappointment was the breakfast, same items each day. Can't really handle biscuits and gravy seven days a week for three weeks. Housekeeping did a great job. Used the exercise room every day, and the equipment worked fine. The internet worked fine the second week after they did some upgrades to it. The two person Jacuzzi worked just fine.
So overall just a average hotel.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clair T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tkr101, Front Office Manager at Quality Inn & Suites University/Airport, responded to this review, April 24, 2013
Thanks for taking the time to review our hotel on TripAdvisor as we value your opinion and appreciate your honesty.We hope you decide to stay again if you are in Louisville.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowling Green, Kentucky
Level Contributor
4 reviews
Reviewed March 16, 2013

The hotel staff was kind and the bed was comfy but the breakfast was lacking. No real hot items were offered besides waffles but they were good. It was an unexpected stay but they seem to be the only hotel in louisville with a jacuzzi so we decided on it. It was close to downtown and anywhere else we wanted to go but getting back on I-65 could be a little scary at night. The walls were a little thin but it seemed most people went to bed early so it wasn't a big deal. The indoor pool was a bit cold too but it was 40 for a high outside the day we swam so a pool heater would be a great addition. The rooms were clean but the wood furniture could use a bit of maintenance on them. Overall, I'd recommend this hotel.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jw0022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tkr101, Front Office Manager at Quality Inn & Suites University/Airport, responded to this review, March 18, 2013
Thanks for taking the time to review our hotel on TripAdvisor and we appreciate your feedback. We are one of the only hotels in the city to offer Jacuzzi brand tubs in 90% of our rooms, which come in 3 different styles at this location. We do have a heater on the pool as we normally keep it between 83 to 85 degrees but even though it is a indoor pool we keep that room pretty warm so when you get into the water it may seem cooler than that due to the difference with the water/air temperature. We are currently under some renovations so if you ever return I am sure that your next visit will be better than the last. Thanks again,as we value your opinion and appreciate your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites University/Airport

Property: Quality Inn & Suites University/Airport
Address: 311 E Gaulbert Ave, Louisville, KY 40208-2706
Phone Number:
Location: United States > Kentucky > Louisville > Old Louisville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #70 of 95 Hotels in Louisville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites University/Airport 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
We have fully renovated our hotel at the beginning of 2016! We are conveniently located right next to the University of Louisville and less than a few miles away from the KFC YUM Center, Downtown Louisville, Fair and Expo center, and the Airport. ... more   less 
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Also Known As:
Quality Inn & Suites University/Airport Hotel Louisville
Quality Inn And Suites University/Airport
Quality Inn University Airport
Quality Inn Louisville
Louisville Quality Inn

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