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“They could do better without hurting the charm.”
Review of The Brown Hotel

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The Brown Hotel
Ranked #2 of 95 Hotels in Louisville
Certificate of Excellence
Boston, MA, USA
Level Contributor
50 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“They could do better without hurting the charm.”
Reviewed September 21, 2011

The lobby has an exquisite 1920’s look to it, gorgeous from that standpoint. Nothing has been modernized and it’s a joy. A fine place to hang out in the evening or to meet by day. The lobby alone is enough to visit the place. The help and service were excellent.

Unfortunately the rooms can use some work. There are inadequate plugs for charging electric devices. The room is quite small and needed some work. I think some of the wood could be varnished and restored.

In general it was a good experience at an historic hotel but they could do better without hurting the charm.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CaptBill2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (423)
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English first
Bloomington, Indiana
Level Contributor
185 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed September 18, 2011

We loved that we got this hotel through Priceline name your own price. My husband said it was the best hotel we had ever stayed in for $95. I had read reviews about it being in a sparse part of the city, and a "terrible location", which worried me a bit, but it was simply at the end of a section of the city along the 4th Street corridor. It was actually quite lovely. Friendly staff. Room was clean and comfortable. Wood furniture showed a little wear for a high end hotel, but not bad. We dined at the English Grill in the hotel, which was convenient for the excellent food. We very much enjoyed our stay and would not hesitate to return to The Brown hotel.

Room Tip: We requested a room with a view. The only rooms they had left with a king bed looked over Broadway...
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  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Becky053
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, OH
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 12, 2011

Completely adequate stay in a sparse part of the city. The staff was pleasant. The bed was comfortable. Room service was ok. I wasn't really wowed or impressed by anything in particular at the hotel... I didn't find anything particularly negative either with the exception of the television satellite reception which was definitely spotty. The lobby ambiance was nice... but again, nothing to write home about however.

An overall exceptionally average stay was enjoyed at The Brown Hotel.

Room Tip: Book through Hotwire for 4.5 star for a good rate.
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  • Stayed September 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank kaerdna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shepherdstown, West Virginia
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 12, 2011

We stayed at the Brown over the Labor Day Weekend to attend a family wedding. This is an historic landmark but with receny renovations its facilities & amenities are seconf to none. We stayed on the Club Level and their mornig breakfast and evening offerings were wonderful. The staff we dealt with were pleasnat and extremely professional & helpful. WE'd recommend it very highly.

Ray O'Connor & Paula Little

Room Tip: Request an upgrade to the club level--it was available for $29 nightly if available at check--in.
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  • Stayed September 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ray027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bowie, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 8, 2011

I don't understand the bad reviews, our experience was wonderful. Because we were stuck in traffic for so long, I called to request a late check-in and was told that the room would be available at any time just to get there safely. The check-in was less than 5 minutes - the valets were wonderful, phoned them as we left the room and our car was waiting for us at the door when we got off the elevator, they always asked if we needed directions anywhere. We ordered room service several times, our breakfast came at the time we requested on the card and our dinner came at the time they told us over the phone. We ate at the grill once and it was wonderfully appointed and the staff treated us like we were in a 5 star establsihment. The food was great and I guess you could say a little overpriced but it was hotel prices after all. I don't think we had the same housekeeper the whole time. One day was great, (s)he even folded our pajamas, one day the room floor wasn't vacuumed. We did hear traffic noises but what do you expect from a city hotel, we didn't hear any other guests though. Also the lobby is just gorgeous! My only bad comments would be that the carpet really should be changed, it's pretty old and some of the room doors should be repainted. Other than that I can't think of a bad thing to say.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank elanceskes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky
1 review
Reviewed September 5, 2011

We had our daughter's wedding at the Brown Hotel. It was fantastic!!! The room was beautiful, the service excellent, and the food delicious! We had so many people tell us that everything was wonderful and the best wedding they've been to. We worked with Jeri Payne, the wedding coordinator for the Brown, and she was exceptional. She allowed me to relax and enjoy the day without having to worry. We spent the night as did several of our friends and family members. The rooms were lovely and comfortable.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Judy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, North Carolina
Level Contributor
4 reviews
Reviewed August 25, 2011

Loved the place. It feels like a very nice walk back in time. The sleeping rooms have just been renovated and look terrific. THey retain a very nice historic feel - I do some design work and understand historic touches - they did it nicely. We liked the location in the downtown near a lot of Louisville activities. The front door welcoming staff were extremely friendly. The lobby is a masterpiece.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jenny R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Brown Hotel

Property: The Brown Hotel
Address: 335 W Broadway, Louisville, KY 40202-2167 (Formerly The Camberley Brown Hotel)
Phone Number:
Location: United States > Kentucky > Louisville > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 95 Hotels in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Brown Hotel 4*
Number of rooms: 293
Official Description (provided by the hotel):
Located at the corners of Fourth and Broadway in downtown Louisville, Kentucky, The Brown Hotel is one of Louisville's most treasured landmarks. Built in 1923 at a cost of $4 million by J. Graham Brown, the hotel was a magnet for many prominent guests and celebrities during the 1920s through the 1950s. In 1971, two years after the founder passed away, The Brown closed as a hotel and later reopened as the Board of Education building. ... more   less 
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