This could have been the start of a good book, 101 ways to annoy your customer. The beds were comfy, good location and the room was nicely appointed, although I would say the room was not luxurious. (Let me say I've stayed at other Hyatt Regency hotels in Metropolitan areas and had far better experiences).
I did not care for the low quality travel products, cheap bath tissue, the scent of the hand soap, or the too dim lights. And can you spare an extra towel in the bathroom? How bout an extra coffee pod? Hotels used to let you brew your own pot of coffee, now its brew your own cup and only a cup. Geesh.
More importantly, who ever heard of AN UPSCALE HOTEL WITHOUT CABLE OR FREE NETWORK TV? The only free views were 2 x 2 minute videos; that's 4 minutes of entertainment, so now what? Can't read a book in the room cuz the lights are too dim.
Additionally parking garage rates change daily, but on this stay it was $10/day to park.
- Official Description (provided by the hotel):
- Open-Atrium style property, 393 guestroom hotel. Property features complimentary Hyatt Stay Fit Gym access, coffee maker, hair dryer, high speed wireless Internet and voice mail. High-speed access in meeting room and guestrooms. Connected by skywalk to the Kentucky International Convention Center and 4th Street Live!, Louisville's newest entertainment venue with over 300,000 square feet of specialty restaurants, bars and retail. Hotel is minutes from Churchill Downs, Papa John's Football Stadium and Louisville International Airport. Walk to Waterfront Park, Muhammad Ali Center, Slugger Field, Frazier Historical Arms Museum, Louisville Science Center, Actors Theater, Louisville Slugger Museum & Factory, Kentucky Center (home of the touring Broadway Shows, Louisville Orchestra and Ballet, and art galleries). ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Regency Louisville Hotel Louisville
- Louisville Hyatt Regency
- Hyatt Louisville Ky