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Hyatt Regency Louisville
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Reviews (1,559)
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All reviewsgreat locationconvention centersway restaurantfourth street livewithin walking distancenice hotelfront desk staffparking garagehotel restaurantself parkrestaurants and barsheart of downtownyum centerbusiness tripking roombed was comfortablethe room was nice
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1,104 - 1,109 of 1,559 reviews
Reviewed July 16, 2014

I've been to this particular Hyatt for several events, and I've always been impressed with the service level. Most recently, I attended a political fundraiser, and the staff could not have been any more professional and friendly. There were several events going on around our space, and they were very helpful to the people who were looking for their events. It's in a great location downtown - walking distance to many cool places to eat, drink, visit, and enjoy.

  • Stayed: March 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank KGs_LaLa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2014

We booked the Hyatt Regency via Priceline for a Saturday and Sunday night in July. The location and overall convenience of the hotel are enough to rate this as "very good." Even though the building is older, we could tell that renovations had made it as modern as possible. The staff was friendly, and I was happy that parking was only $10 per day. Also, capping off the night with a drink at the downstairs bar (Sway) put a nice touch to our stay. I would certainly recommend this hotel to others.

  • Stayed: July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Thank Luke P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2014

I stayed at the Hyatt Regency Louisville in June 2014, for a business trip.

Location-wise, the hotel is well situated, close to Hard Rock Cafe, TGI Fridays, and several other restaurants and watering holes. There is a Smashburger joint directly in front of the hotel, as well as some desert place. Food-wise, you have several choices, but in the end, I settled for a very local fare, KFC!

You can take a nice 15 mins walk to the Ohio River and listen to the out-of-tune entertainment provided by the Belle of Louisville. Take another 15 mins walk over the Clark Memorial Bridge and you are in Indiana.

Specific to the hotel, I wasn't terribly impressed by the food at the hotel's Sway Restaurant. The service was great - very friendly and hospitable - but the food choice was disappointing, and cost around $20/person for the buffet breakfast. I only had breakfast at the hotel's restaurants as you have, as mentioned above, many choices for lunch and dinner.

The room that I stayed in was big enough for my needs, the bed very comfortable, room amenities were fairly standard. Overall, if you are there for business, the Hyatt Regency is a good choice.

  • Stayed: June 2014, traveled on business
    • Value
    • Sleep Quality
    • Service
1  Thank ShahrinIY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2014

Just stayed here for the second time recently. Both times I was impressed by the excellent service and the hotel's great location. I would not hesitate to recommend this hotel.

Angie at the front desk and Linda at breakfast in the restaurant stood out as particularly wonderful employees.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Service
Thank Carsten W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2014

The staff there is very nice. Very gracious and polite. Beyond that there is not much to praise. The pipe in the bathroom under the sink leaks. The door handle was jammed. Mold in the bathroom and the food in the Sway restaurant is terrible and incredibly overpriced, especially for the quality. Water will cost you $6.50 in the giftshop so we wary. And here isn't always someone available at valet parking.

Will not stay here again.

Stayed: July 2014
Thank KVEJD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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