Stayed at this hotel for the Kentucky Derby weekend. The renovated lobby area was modern and spacious, a drinks reception greeted us on arrival, the beds were incredibly comfortable and it is in a very convenient location right in the middle of the city so it was easy to wander out for a walk/drink/meal etc. However, the best thing about the hotel was the service - in every respect from reception to the restaurant to the maids who serviced the room. We are normally relatively low maintenance guests but on this occasion I had to trouble the staff to return a pair of boots which I had had delivered to the hotel, borrow a travel plug, get a suitcase padlock which had malfunctioned broken open and generally organise our travel arrangements. Nothing was too much trouble. The friendliness and willingness to help was much appreciated by two tired travellers after a 17 hour journey to Louisville. The breakfasts are excellent, particularly the fresh omelettes. The staff at "Sway" were outstandingly friendly and helpful and the Executive Chef appeared at every meal to confirm that we were happy with our food. If I had any negative point, it was only that the decor of the rooms and upper floors was a bit tired (and '70s brown!) and could do with updating at some point. In line with almost every other hotel, the rate was inevitably quite expensive over the Derby weekend and would be much better value at other times. Would highly recommend this hotel to others.
- Official Description (provided by the hotel):
- Open-Atrium style property, 393 guestroom hotel. Property features complimentary Hyatt Stay Fit Gym access, coffee maker, hair dryer, high speed wireless Internet and voice mail. High-speed access in meeting room and guestrooms. Connected by skywalk to the Kentucky International Convention Center and 4th Street Live!, Louisville's newest entertainment venue with over 300,000 square feet of specialty restaurants, bars and retail. Hotel is minutes from Churchill Downs, Papa John's Football Stadium and Louisville International Airport. Walk to Waterfront Park, Muhammad Ali Center, Slugger Field, Frazier Historical Arms Museum, Louisville Science Center, Actors Theater, Louisville Slugger Museum & Factory, Kentucky Center (home of the touring Broadway Shows, Louisville Orchestra and Ballet, and art galleries). ... more less
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- Also Known As:
- Hyatt Regency Louisville Hotel Louisville
- Louisville Hyatt Regency
- Hyatt Louisville Ky