The good: Nice pool area. The evening staff (Damon) greeted us warmly and was efficient and friendly. Good location relative to tourist activities (Churchill Downs, Zoo). Room was very large. Beds were clean and comfortable and mattresses were decent. Breakfast as expected.
The bad: Entire property run down. Advertised newly remodeled rooms... but ours was in TERRIBLE shape: Strong musty smell, carpet peeling back, literally had holes in wall. Iffy housekeeping, refrigerator gross. Most furniture rough. We stayed two nights, but the maid didn't service our room! Internet didn't reach our room, so we had to go down to the pool area to use it. No other way to say it: felt like we were duped into staying here. You can get a better room for under $50 in most cities. Makes me most trust the Quality Inn brand.
- Official Description (provided by the hotel):
- We offer a free morning paper (The Wall Street Journal), deluxe continental breakfast including waffles and biscuits and gravy, free local calls, fax and copy service, computer access, free wireless internet, indoor heated swimming pool, video arcade and Fitness center,interior and exterior access rooms, Luxury suites and superb concierge services. We also have plenty of meeting and party space available. ... more less
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- Also Known As:
- Quality Hotel Louisville
- Quality Inn Louisville
- Louisville Quality Inn