My wife and I were up for Derby Week and booked this hotel because it was close to Churchill Downs. While we do not want to knock anyone's review of their experience, we had a much better stay than most. First off, we recognize that this is a one star hotel. The property certainly shows plenty of wear....and the price reflects that. We arrived at night and the parking lot was well lit and the asphalt lot was in good repair. Martha checked us in and was capable of getting us our room keys, but the manager could probably work with her to be a little more informative and outgoing. In my opinion, she did mean to be uninformative.....just needs to be trained to tell people about breakfast, checkout time, whether a wake up call is needed or whether the guest needs anything, etc.
The hotel room indeed had badly stained chairs that included lots of water marks. I really don't know that any upholstery cleaner can spruce them up.....but I still sat in the chairs and they were fine. The bathroom was very clean and delivered a great hot shower with great water pressure. In the days of hotel water savers, blasting, old school water pressure is really nice to wake you up in the morning. The bed was really comfortable. The furniture was knicked up, but clean. The vanity is detached from the bathroom so one person can shower and one can get ready without a steam bath to contend with. The 27" CRT TV had a respectable picture and free HBO.
The free breakfast was purely continental.....no hot selections...but plenty to hold you over until lunch. You could create hot selections by toasting bagels, waffles, etc. or pour hot water into an oatmeal packet. All of the juices were represented as was milk. It was an average free breakfast. We had trouble finding the ice machines, so the morning front desk worker politely helped us and even refused a tip saying that it was her pleasure to help.
I see the manager reads these reviews, which is nice because he can react to what guests are saying. One thing I hope the manager will explain is why the hotel let Greene's BBQ & Steaks run a huge trailer on a very loud commercial generator for a whole week. The unmuffled, powerful generator piped jackhammer like noise into our room and was literally within 75 feet of room 114. I asked the front desk about it and Martha said I was the first person to complain, but their had not been many guests during the week. She said the trailer would be pulling out at midnight.
My obvious question is why the manager would allow so much noise to piece the parking lot and distub his guests. Even plywood in front of the generator would significantly muffle the noise. I am hoping their is a good explanation for this because the management cannot control the age of the hotel, most likely cannot snap his fingers and order a renovation of the hotel, etc. However, he can control the noise.
The trailer did leave around 11:30 p.m. and the hotel was then quiet. We did not hear any road noise. We were tired and slept well. Our automated wake up call came right on time. We did not see the much maligned back side of the hotel nor did we see any vagrants or hookers. We would gladly stay in this hotel again...especially when we need a late in, early out sleep and shower room. Solid value.
- Official Description (provided by the hotel):
- When you're in Louisville, let Days Inn Central be your home away from home! A friendly atmosphere and exceptional customer service place you in the heart of a great hospitality experience. Amenity-abundant accommodations, great local restaurants, and a caring dedicated staff work to exceed all your expectations of the typical economy inn. This hotel provides the best for those visiting Louisville on business or pleasure. Visit us and discover what sets us apart! ... more less
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- Also Known As:
- Days Inn Central / University And Expo Hotel Louisville
- Days Inn Louisville
- Louisville Days Inn