Just checked out on 05/19/13 after spending two weeks. Checked in Sunday on smoking room with very filthy carpet that smelled badly of beer. Move to a non-smoking on Monday. Door had a large gap, so every time a neighbor room door opened, my door will rattle noisily. People smoke at the door of stairs so the hall camera can't see them. On the second week I asked the front desk when they were going to clean the room. I was advised by a heavyset black woman that I will have to wait another two weeks. She told me that being in room for one day on my first week did not qualify me to have it cleaned on Tuesday the assigned cleaning day. When I told her that this was my second week, she told me that my even number room 226 was scheduled for the next week. Because the toilet bowl had a nasty pinkish ring, I asked if at least they could scrub the toilet, but she refused saying it would be clean the following week. They had me pay $100.00 for deposit.
- Official Description (provided by the hotel):
- WoodSpring Suites Louisville Southeast (formerly Value Place Louisville Southeast) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. ... more less
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- Also Known As:
- Value Place Brookridge Village Hotel Louisville