First off all you have to pay $10 a week for the internet and always have problems getting connected and the connection is slow. When you tell whoever is in the office they always say "well I'll have him go take a look at it and get back with you." They never get back with you. I have to try all day long to see if I have internet service. It takes hours. I mean like 8 - 10 hours before you get service. It is ridiculous. The TV service is direct TV I believe with only about 16 channels to pick from. Lost service from it a few times in the 2 months I've been here because of the wind and weather issues. Overall internet & tv service is the worst I have ever experienced. I stayed somewhere previous and the internet was free, no connection problems or speed issues and they had cable tv which is much nicer but they didn't have full size refrigerators. The other place had a coffee pot & dishes in the room at no extra charge, but here a coffee pot is $24.99 extra and dishes, pots & pans is $39.99 extra. I will be price checking and reviewing other places since I will be in a place like this for quite some time. One end of the building is well lit at night but the other end the security light is out and has been since I've been here. I have to come & go at night and do not feel safe walking from my vehicle to the building by myself. Took them a week to get a working stove top in the room. Beds are not comfortable and there is not one comfortable chair in the room. Refrigerator makes a noise that sounds like someone knocking on the door. Toliet is loose and feels like it is going to fall. I just think for what they charge you it's not much there for the money.
- Official Description (provided by the hotel):
- WoodSpring Suites Louisville Southeast (formerly Value Place Louisville Southeast) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. ... more less
- Reservation Options:
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- Also Known As:
- Value Place Brookridge Village Hotel Louisville