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“Nice”

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Residence Inn Louisville Downtown
Ranked #30 of 96 Hotels in Louisville
Certificate of Excellence
Indianapolis
Level 2 Contributor
9 reviews
“Nice”
Reviewed September 4, 2013 via mobile

My husband and I came to Louisville for theega Cavern Zip Lines and I enjoyed so much more. The Residence is removated , nicely decorated, with a great mini kitchen. The room is quite comfortable and well laid out for space. The room was neat and clean. Its not in the center of downtown but just a few blocks away from the center. They take pets which is a must for us. The staff was friendly snd we would not hesitate to stay at the Residence Inn on our next trip to Louisville!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AMich83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review, September 6, 2013
AMICH83,

Thank you for taking the time to let us know how much you enjoyed your stay while traveling to Louisville to visit the Mega Caverns and you zip lining vacation. we hope to see you agin soon and thank you for your business!
warm regrads,

mark Kirsch-GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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249 reviews from our community

Traveler rating
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    28
    4
    8
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Any
English first
Madison
Level 1 Contributor
3 reviews
Reviewed September 3, 2013

My husband and I decided to go to the next to last Louisville Bats game and this hotel was just down the street from the stadium. A very nice place downtown, fairly priced and great service. Within walking distance of several great restaurants and in a nice part of town.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review, September 6, 2013
Tracy,
We are so glad to hear you and your husband were able to get away for the weekend and spend it with us and the Bats. We truly appreciate your business as well as your comments.

Warm regards,

mark Kirsch-GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowling Green, Kentucky
Level 6 Contributor
113 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed September 3, 2013

This hotel is very clean and modern. The staff is courteous and prompt. Rooms are spacious and comfortable. Very Very Clean and quiet. The hotel is downtown with the best parking. This hotel is reasonable and worth every cent you pay.

Room Tip: Suggest a room facing Market Street.
See more room tips
  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bubba42101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review, September 6, 2013
Bubba,

Thank you for taking the time to let us know how much you enjoyed your stay! We hope to see you again in the near future and as always thank you for your business!

Sincerly,

Mark Kirsch-GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vincennes, Indiana
Level 6 Contributor
165 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed August 19, 2013

Stayed here couple of times, the last time was mid Aug 2013. The desk clerk was Spencer and one of the best people I have ever had the pleasure to deal with. I asked if he could do any type of upgrade for me since the hotel was not full and was given a two bedroom unit which was super since there were 2 of us staying. The room was very clean and the bedding was super. Went down for breakfast Saturday morning about 9:30 and everything was just as stocked and fresh as if it was 7 a.m.

I would recommend this location highly.

Room Tip: Ask for a room NOT on Market St side of the building if you are bothered by street noises.
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Indy_Fan_Man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review, August 22, 2013
Indy Fan,

Thank you for taking the time to let us know how much you enjoyed your and i'll be sure to let Spencer know how much you appreciate the service he provides to our customers.

Warm regards,

Mark KIrsch-GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Akron
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 30, 2013

I travel for business to Louisville on occasion and usually stay at our company's "preferred rate" properties of either the Marriott or Hyatt in the heart of downtown. With a last minute trip scheduled, a lot of the properties were booked, so I booked a room here not knowing what to expect. I normally am not big on staying at a Residence Inn in a downtown area based on past experiences in other cities, but this was such a great stay!! The rooms were spectacularly clean, everyone was very nice, and the space was great for an overnight stay.

The TV swivel around the entire room was nice as I was in bed, at the desk or on the sofa. And having the kitchen available while I made tea and popcorn for a snack, or bringing up my breakfast this morning, was just an added bonus. No issues with anything, and the service was outstanding from the staff.

I do wish that the room view had been a little better - as a Gold Elite member, I guess I let myself get spoiled :-) But I was overlooking a vacant lot with construction going on. A view of the ballpark or downtown would have been nice. But honestly, that is such a small thing as compared to how great this stay was. Even though it is not a "preferred property", if the rate is cheaper than the others, I will continue to stay here going forward. Looking forward to bringing my family!

Room Tip: Ask for a view of the amazing city - the windows open wide and this would be great for first time tr...
See more room tips
  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank buddstroud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review, August 1, 2013
Buddstroud,

Thank you for taking the time to let us know how much you enjoyed your stay at our property.

We are so thank ful that your regular hotels were ful and that we were given the oppurtunity to serve you. We hope to see you again in the near future and thank you for your business!

Warm regards,

Mark Kirsch-GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evansville, Indiana
Level 4 Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 23, 2013

I was planning to stay here for 3 months, but moved to another hotel after about 2 weeks. I had no wireless internet and the toilet leaked onto the floor. Worse yet, no one seemed to care. The desk staff was friendly, but that didn't help much to get anything done.

Room Tip: Go to the room before unpacking your stuff and make sure everyting is the way you want it.
See more room tips
  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
3 Thank dalestravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review, July 26, 2013
Dalestravels,

I'm truly sorry your stay wasn't up to your standards, nor did we live up to ours. It is our goal to ensure every guest has a comfortable and problem free stay and in your case that didn't seem to happen. Our guest are the reason we are here and truly appreciate evryone of our guest and the business they provide. We would love to have the oppurtunity to have a second chance to provide better service in the future!

Sincerest apologies,

Mark Kirsch-GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Central OH
Level 4 Contributor
47 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed July 21, 2013

We stayed for 3 nights during our vacation. We were in a Queen/Studio and found it roomy and clean. The decor has a modern, updated feel. There was a large sofa, full-sized fridge, kitchen table, and large desk. The TV served as a room divider and could swivel to face the sofa or the bed. We had requested a quiet room (ended up on the 5th floor) and found it to be for the most part. Basic traffic noise was blocked out for being so close to the freeway, but we could hear the semis engine braking and the motorcycles on the city streets.

The staff was friendly and always wished us well as we would come and go. The breakfast was pretty typical for free hot breakfast, but they did a decent job of keeping things stocked. We did find it interesting that Friday morning had regular plates and silverware in the breakfast area, but the weekend was strictly plastic cutlery and styrofoam plates (guess the dishwasher gets weekends off). We didn't try out the pool or fitness center, but they looked nice enough. The elevators were a little slow and the staircase we tried dumped us straight outside, rather then opening onto the main floor inside. It was $10/day to park at the hotel, open access to come and go. Wi-fi worked great.

It's a short walk to Riverfront Park and Louisville Slugger Field and a slightly longer walk (~1 mile) to the Yum Center, Convention Center, Frazier History Museum, Louisville Slugger Museum, and 4th Street Live area.

We would stay here again if in the area and recommend it if you are looking to use Downtown Louisville as home base for checking out the sights and/or doing day trips (like Mammoth Cave).

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveling_Smiths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHS1850, General Manager at Residence Inn Louisville Downtown, responded to this review, July 23, 2013
The Smith's,

Thank you for taking the time to let us know what you thought of our property! With two sports teams in house I did decide to go with the to-go flatware to ensure service wasn't an issue our customers on Saturday and Sunday morning. We do hope to see you again in the near future and as always thank you for your business!

Mark Kirsch-GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Louisville Downtown

Property: Residence Inn Louisville Downtown
Address: 333 E Market St, Louisville, KY 40202-1219
Phone Number:
Location: United States > Kentucky > Louisville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotel in Louisville
#20 Family Hotel in Louisville
#33 Business Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Louisville Downtown 3*
Number of rooms: 140
Official Description (provided by the hotel):
The newly-renovated Residence Inn Louisville Downtown offers easy access to all the city has to offer - excellent shopping, the Louisville Slugger Museum, and Churchill Downs. Guest rooms feature luxurious bedding, free WiFi, plenty of workspace, and full kitchens with stainless steel appliances and granite countertops. Our pet-friendly property also offers complimentary hot breakfast and an evening manager's reception, as well as an indoor pool, whirlpool, and fitness room. ... more   less 
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Also Known As:
Residence Inn Louisville Downtown Hotel Louisville
Louisville Residence Inn

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