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“Fantastic Rooms!”

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Residence Inn Louisville Downtown
Ranked #29 of 95 Hotels in Louisville
Certificate of Excellence
USA-A-OK
2 reviews
“Fantastic Rooms!”
Reviewed July 9, 2012

I stayed at this location a few years back but have just got around to writing this review. The rooms are fantastic. Almost like a mini apartment in their set up. Very clean and the amenities are everything you would need when traveling. You can walk to the ballpark just down the street. We walked to the entertainment district in downtown which I believe was on 6th St. It was about a mile walk but was fine since it was nice weather. A cab ride back was real cheap. Breakfast was good. Can't beat hot fresh cooked eggs in the morning. Definietly will be back when I head down to Louisville in the future. Thank you for the great stay!

  • Stayed August 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank goodfella1265
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Residence Inn Louisville Downtown, responded to this review, July 13, 2012
Thank you for taking the time to let us know about your experience at our hotel. We hope to see you again in the future.

Mark Kirsch-GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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243 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • Any
English first
Lafayette, Indiana
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 9, 2012

Pros-

The breakfast buffet included with your stay is GREAT!
The kitchenette in the rooms is a great bonus!
The check in staff is super great!
The Parking garage that attaches to the hotel is so nice to have.
The water pressure in the shower is perfect!
They have Paul Mitchell products in the rooms- no cheap stuff :)
COMFY beds!

Cons-
The interstate is very close and it's pretty loud at night.
The part of town it's in isn't the greatest. We walked down to 4th street live ( a bit of a walk in the heat) but got a taxi back.

I would definitely go back! Nice place :)

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vegascupcakes777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Residence Inn Louisville Downtown, responded to this review, July 11, 2012
Thank you so much for taking the time to complete your review of our hotel. I'm glad to here you enjoyed all aspects of your stay and hope to see you again soon.

Sincerly,

Mark Kirsch-GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC
Level Contributor
76 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 8, 2012 via mobile

We stayed for 2 nights at this property, in town for a wedding. The staff was very friendly and accommodating. We were able to check in early and secure a late check out, and a request for a couple extra towels was handled quickly and with a smile. The room was nice and clean with a queen size bed in one room and a fold out sofa bed in the main space, perfect for traveling with our daughter. Kitchenette was handy for storing leftovers.

The room rate comes with a full hot breakfast, which was fantastic and filling. Included made-to-order waffles, eggs, sausage, etc. in addition to usual continental options. Coffee and tea was available all day in the lobby. There is also a small indoor pool, hot tub, and fitness center. We were thankful the pool was indoors since we were in town during a severe heat wave.

Hotel is about a mile from the Louisville Slugger Museum, art museums, and the performing arts center. An easy walk in nice weather.

Covered parking was a reasonable extra charge, but kept out car cool and out of the sun.

Housekeeping missed our room on the first night we stayed here, but hotel staff were quick to rectify that which was appreciated. They brought up extra towels and toiletries for us which was nice.

I'd say this hotel is great for families or extended stays.

Stayed July 2012, traveled with family
Helpful?
Thank thinktankjp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Residence Inn Louisville Downtown, responded to this review, July 11, 2012
Thank you so much for taking the time to let us know how well you enjoyed your stay. I'm sorry for the housekeeping mishap, but glad to hear we responded in a timely manner.

Thank you for your business!

Mark kirsch-GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Chester, Ohio
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 5, 2012

The staff is very friendly. Rooms are awesome and look to be newly updated with Granite and modern furniture. Felt like home. We enjoyed a free dinner and breakfast. Will come back in future!

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ed Becky S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Residence Inn Louisville Downtown, responded to this review, July 11, 2012
Your comments are greatly appreciated and were so glad you liked our recent renovation that we just completed in March. We hope to see you again soon and as always thank you for your business!

Mark kirsch-GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Decatur, Illinois
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed June 28, 2012

My family and I recently stayed for two days at the Residence Inn in downtown Louisville, KY. We had received a free night stay and had decided to stay two nights. Unbeknownst to us the fine staff at the Residence gave us a free upgrade fro the one bedrronm uite we had the first night to a two bedroom suite so we could comfortably have our family of four in a spacious room.

The staff was very attentive throughtout our stay extending common courtesy that is sometimes lacking in other hotel chains. I would strongly recommend that anyone going to Louisville seriously review the Residence Inn downtown before deciding on a place to stay. They are absolutely fantastic.

Room Tip: The work room and pool areas are very good. However, they are a little cramped if more that half a d...
See more room tips
  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alplm5124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Residence Inn Louisville Downtown, responded to this review, July 1, 2012
I'm glad to hear my staff was paying attention to your needs and was able to upgrade you and your family to our twobedroom suite. Thank you kindly for the review and hopefully we will see you again in the near future.

Mark kirsch-GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pleasanton, California
1 review
Reviewed June 28, 2012

My wife and I were in town to celebrate our daughter's graduation from the U of L Residency program. The location was perfect as it is close to her training facilities and to leisure activities. Room was spacious and quiet. Housekeeping was a 10 and staff members were friendly and helpful. Could not have been any better.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom549130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Residence Inn Louisville Downtown, responded to this review, July 1, 2012
Congratulations on your daughter's graduation. I'm happy to hear you had a great stay and my housekeeping staff truly apprecite the high marks.

Thank you for your business and your kind remarks.

Warm regards,

Mark kirsch-GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
60 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed June 17, 2012

My wife and I stayed here for three nights. I have to admit that I was initially concerned with the location because it seemed a bit far away from downtown, across from a construction site, and close to a freeway. The check-in process was flawless, not only was the person competent, she had a positive and outgoing personality that set us both at ease. We got a room on the sixth floor facing the aforementioned freeway and construction site. But, since we were there during Memorial Day weekend, no one was working at the construction site. The only noise I noticed was the occasional loud stereo emanating from vehicles waiting at an intersection below our room at night. Otherwise, we enjoyed the soft comfortable bed. My wife did laundry while we were there and thought that the laundry room was very convenient. There was plenty of parking in their parking structure and the structure was easy to maneuver in. The staff at the front desk were always helpful and cheerful. The breakfast was better than average for a Residence Inn and we appreciated the pleasant breakfast staff. The hotel is close to the Ohio River, the Louisville Bats' (a Triple-A Reds affiliate) stadium, and NuLu (east Louisville) where great food can be had. It is approximately five blocks from downtown Louisville. But, my wife and I walked most of the time. The one time we got tired because of the extraordinary heat, we were able to take a free shuttle back to the front of the hotel from the Louisville Slugger Museum area. My wife and I travel for business and pleasure quit a bit and we would actually say that we would return to Louisville primarily based on our positive experience with this hotel!

Room Tip: If you want a quiet room, ask for a room facing the parking structure.
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CalAlumTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Residence Inn Louisville Downtown, responded to this review, June 26, 2012
I would like to say from our entire staff we truly apperciate your feedback on your hotel and glad to here that we not only meet, but exceeded your expectations.

Warmest regards,

Mark kirsch-GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Louisville Downtown

Property: Residence Inn Louisville Downtown
Address: 333 E Market St, Louisville, KY 40202-1219
Phone Number:
Location: United States > Kentucky > Louisville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotel in Louisville
#20 Family Hotel in Louisville
#33 Business Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Louisville Downtown 3*
Number of rooms: 140
Official Description (provided by the hotel):
The newly-renovated Residence Inn Louisville Downtown offers easy access to all the city has to offer - excellent shopping, the Louisville Slugger Museum, and Churchill Downs. Guest rooms feature luxurious bedding, free WiFi, plenty of workspace, and full kitchens with stainless steel appliances and granite countertops. Our pet-friendly property also offers complimentary hot breakfast and an evening manager's reception, as well as an indoor pool, whirlpool, and fitness room. ... more   less 
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Also Known As:
Residence Inn Louisville Downtown Hotel Louisville
Louisville Residence Inn

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