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“Excellent value” 5 of 5 bubbles
Review of Comfort Suites Airport

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Comfort Suites Airport
Ranked #59 of 95 Hotels in Louisville
Blairsville, Georgia
Level Contributor
130 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“Excellent value”
5 of 5 bubbles Reviewed October 19, 2012

Comfort Suites always delivers on cleanliness, comfort, and value, and this hotel was no exception. We used their park-n-fly/airport shuttle service and saved a bundle. No airport hassle or parking fees, and speedy, right-on-time service. A hot continental breakfast was included. We'll definitely stay here again when we fly out of Louisville.

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ruth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharon k, Manager at Comfort Suites Airport, responded to this review, October 21, 2012
Thank you so much for sharing your excellent experience with our other travelers. We are fortunate to have a wonderful staff working with us for many years who take pride in their work. We realize you had many choices of hotels to choose from and are glad you choose Comfort Suites. We enjoy having our guests stay with us and if we can be of any assistance in the future please dont hesitate to call. Thank you again for your wonderful comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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92 reviews from our community

Traveler rating
    30
    33
    15
    8
    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Uvalde, Texas, United States
Level Contributor
97 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed August 13, 2012

Our youth group stayed for a week and the room was very comfortable. The cleaning staff was excellent and very nice. The breakfast staff during weekdays was very nice and it was a good breakfast. The front desk staff was a bit more serious, but they weren't mean or rude about anything. Overall it was a good stay.

  • Stayed August 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ricardo V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharon k, Manager at Comfort Suites Airport, responded to this review, August 16, 2012
Thank you for your compliments on our hotel. We are glad you enjoyed your stay with us and hope to see you again in the future, If we can be of any assistance in the future please don't hesitate to call.

Thank you again and have a great.day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed July 24, 2012

Very impressed with the customer service. I was a bit of a pain in the butt because I was in the area house-hunting and kept having to extend my stay at the last minute, but everyone was very friendly about it. The shuttle was great when I flew out, and when I accidentally left my carry-on bag in the van I was able to get ahold of the front desk and it was brought back to me in a matter of minutes. Whew!

Room was very large and nice. I do agree with a previous reviewer that the bathroom could use some updating, but not even the WHOLE bathroom, just maybe the tub/shower. Also, housekeeping came twice a day - once in the morning and did the linens, and then again in the afternoon to do the bathrooms/vacuum (this is something I noticed over the course of staying almost a week). Seemed odd to me, but then again I don't know anything about the hotel industry so maybe this is just how it works and I was never aware before.

Although it is the kind of area you would expect around the airport, there are a bunch of places to eat. On a previous stay, we stayed at the La Quinta which is rated phenomenally, and I don't quite get. It was fine, but our room had a weird smell and the area felt WAY sketchier. I would pick this hotel and area over that in a heartbeat.

Also, neither me nor my fiancé noticed the airport traffic at ALL.

  • Stayed July 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AndreaK1013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharon k, Manager at Comfort Suites Airport, responded to this review, July 26, 2012
Thank you for your comments on our hotel. We are glad you enjoyed your stay and look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed July 9, 2012

large rooms desk staff seemed to work well together, room quite even with road close.

  • Stayed July 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank dano718
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Comfort Suites Airport, responded to this review, July 12, 2012
Thank you for your compliment we take pride in our hotel and our staff. If we can be of any future assistance please feel free to contact us and we look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florence, Kentucky
Level Contributor
120 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed July 9, 2012

This was our second stay here. Both times on weekends. We didn't notice that we were near an airport. The room was clean, spacious and comfortable enough for three adults. The only downfall is that the TV was not viewable from the couch. I used the fitness center both days, and you need to call the front desk to ask them to adjust the AC level up or down. The location was convenient for our purposes, and there are four or five restaurants in the vicinity. The breakfast was typical for motels in this price range. Some may have a problem with a 9 a.m. serving cutoff. The staff is efficient. The only problem we had was with the check out time of noon. We got locked out of our room while loading our car at 11:30 a.m. Both of our experiences here have been pleasant, and we most likely will stay here again.

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Comfort Suites Airport, responded to this review, July 12, 2012
Thank you so much for your compliment. I apologize for the problem with your keys on check-out, I understand how inconvenient that can be. We hope you will come stay with us in the future. Again thank you for your compliment we take pride in our hotel and friendly staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, CA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 5, 2012

We stayed here two different times within a six day period. Both occasions were essentially flawless. The desk staff were helpful (but not exceptionally pleasant). Rooms were nicely appointed, clean and comfortable. On our second stay, the coffee table had one broken leg which would not have been a problem had the table not been on casters. The first stay we had an even numbered room that faced the front of the building and the freeway. The double paned windows gave ample insulation from traffic noise. However you could request an odd numbered room since they face the back of the building away from the freeway.

The breakfast buffet was really good with selections of pastries and bagels, breads for toast, three or four kinds of cereal, sausage patties, scrambled eggs, yogurt selection, fruit, biscuits and gravy, waffles (you cook), instant oatmeal, juices, coffee and teas. The staff attending the dining area were pleasant and kept on top of restocking the various breakfast items as they depleted. The dining area was ample but was occasionally crowded as guest came through in batches.

There was an indoor pool area that appeared well maintained. The vending and ice machines we frequented all worked. A smoking area was designated just out the front door across from the lobby so it was not too far for my wife to go but far enough from the entrance to not bother other guests. It was well lit, clean and had trash receptacles and a bench for the smokers.

The location was wonderful since we were using it for Louisville airport access. It's roughly five minutes from hotel to airport (that was with no traffic on both occasions). Easy freeway access to highway 65. There is ample parking and access to luggage carts at the entrance to the hotel. Several restaurants and fast food very close by. A decent Mexican restaurant right next door. A BP gas station a block away to fill up the rental car on the way back to the airport.

All in all a very enjoyable stay. I would recommend this hotel to any of my friends or family if they were going to stay in the Louisville, KY area.

Room Tip: Odd numbered rooms face away from the freeway.
See more room tips
  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sharkzfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Comfort Suites Airport, responded to this review, July 9, 2012
Thank you so much for taking the time to express your satisfaction with our hotel. We take pride in our staff and appearance in the hotel. We hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, South Carolina, United States
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed May 23, 2012

Really nice hotel. Clean and comfortable. Staff very helpful and friendly. Will stay there again when in Louisville.

  • Stayed May 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Carol M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Airport

Property: Comfort Suites Airport
Address: 6535 Paramount Park Drive, Louisville, KY 40213
Phone Number:
Location: United States > Kentucky > Louisville > Okolona , South Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #59 of 95 Hotels in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
All suite property 81 rooms. Full hot deluxe breakfast from 6-9am.Indoor heated pool, fitness center, business center, on-site laundry, complimentary airport shuttle, bus parking, indoor corridors. All suites include twin sleeper sofa, microwave and refrigerator. Newly updated fitness center and Marketplace in lobby. ... more   less 
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Also Known As:
Comfort Suites Airport Hotel Louisville
Comfort Suites Louisville
Louisville Comfort Suites

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