My husband stopped in and ordered a carryout meal. When he got home he opened the carryout order and he had been given someone elses order. I called the restaurant to let them know. The waiter answered the phone and told me the owner was cooking and she would call me back. About five minutes later she called me back and said my order was waiting at the restaurant. I told her it was 9 pm and I was not about to go out and pick up the corrected order. She asked for my address. I told her it was about 25 minutes away from the restaurant. She said someone would deliver the meal. About five minutes later I got a call back and she said it was too far too drive. She instructed me to freeze the wrong order of food that my husband was given and bring it back in to receive a credit. So, let me recap:
My husband was given the wrong order
We were initially asked to come and get the corrected order
After we said no, she insisted that it be delivered to our home.
The correct order was not delivered
She called me back and asked me to freeze the "wrong food order and bring it in".
This is biazzare behavior--why can't they say I'm sorry we gave you the wrong order. Pls. come back at your conveinence and we will give you the meal you ordered at no charge.
Would not recommend this restaurant--the owner is wierd, forceful and has no customer service orientation.
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