We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Rachel S
Harrodsburg, Kentucky

Good place to stay

4.0 of 5 bubblesReviewed Mar 7, 2017
We usually stay at a Hampton also owned by Hilton. We paid more for this room. We usually receive a complimentary breakfast at the Hampton but this motel has a restaurant in it. If you eat breakfast you pay for it. It costs of $11.95 per person. The service staff was very attentive.
Date of stay: March 2017
Trip type: Traveled as a couple
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with Hilton Garden Inn
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review
Responded Mar 8, 2017
Dear Rachel S,

Thank you for taking the time to review our property. An additional thank you for staying at our property. The Hilton Garden Inn is a little different that the Hampton brands you mentioned. We do not offer a complimentary breakfast with a room night but it does sound like to travel quite a bit. If you are a Hilton Honors member, there are benefits to the program like offering complimentary breakfast as a benefit option depending on your tier. Finally the Garden Inn Bed and Breakfast rate gives our guests the "One Stop Shopping" option at our properties.

We do hope you will try any of these options and you will give the Hilton Garden Inn Louisville Airport another try on your next trip to Louisville.

Brian Hayden
Sales Manager
Hilton Garden Inn
Louisville Airport
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
$199
Fully refundable
No prepayment needed
  • Priceline
  • Skyscanner.com
    $177
  • Expedia.com
    $199
3.0 miles from Hilton Garden Inn Louisville Airport
Free Wifi
Restaurant
$146
  • Expedia.com
    $132
  • Algotels
    $124
  • Hotels.com
    $132
3.3 miles from Hilton Garden Inn Louisville Airport
Free Wifi
Pool
$114
  • HIExpress.com
  • Skyscanner.com
    $105
  • Expedia.com
    $114
3.7 miles from Hilton Garden Inn Louisville Airport
Free Wifi
Fitness center
King Guest Room
$125
$118
  • Expedia.com
    $118
  • Tripadvisor
    $118
  • Aloft.com
3.6 miles from Hilton Garden Inn Louisville Airport
Free Wifi
Restaurant
$157
Fully refundable
  • Expedia.com
    $157
  • Algotels
    $146
  • Hotels.com
    $157
3.3 miles from Hilton Garden Inn Louisville Airport
Restaurant
Room service
Exterior view
$179
Fully refundable
  • 21c MUSEUM
    $178
  • Algotels
    $147
  • Expedia.com
    $179
3.7 miles from Hilton Garden Inn Louisville Airport
Free Wifi
Restaurant
Exterior
$129
  • Expedia.com
    $122
  • Algotels
    $108
  • Wyndham
    $129
3.8 miles from Hilton Garden Inn Louisville Airport
Free Wifi
Pool
Crowne Plaza Louisville Airport Hotel
$111
  • Expedia.com
    $111
  • Skyscanner.com
    $98
  • Hotels.com
    $111
0.9 miles from Hilton Garden Inn Louisville Airport
Free Wifi
Free parking
$67
  • Priceline
    $67
  • Skyscanner.com
    $58
  • Wyndham
    $67
11.3 miles from Hilton Garden Inn Louisville Airport
Free Wifi
Free parking
$109
No prepayment needed
  • Tripadvisor
    $109
  • Priceline
  • Expedia.com
    $109
12.0 miles from Hilton Garden Inn Louisville Airport
Free Wifi
Free parking
View more hotels in Louisville
Reviews (1,202)
Filter reviews
1,202 results
Traveler rating
686
325
122
35
34
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
686
325
122
35
34
Show reviews that mention
All reviews churchill downs front desk louisville airport cracker barrel close to the airport the shuttle driver nice hotel breakfast buffet hotel staff would stay here again convenient location hgi fairgrounds university accommodations interstate convention
Selected filters
Filter
Updating list...
430 - 435 of 1,202 reviews
Reviewed March 6, 2017

Staff could not find my account number...spelled my last name wrong 3 times in a row...I finally gave up. Next morning, I was charged close to $3 for a simple cup of coffee...absurd. Far below part for the chain.

Date of stay: March 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank palampore
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this reviewResponded March 8, 2017

Dear palampore,

I would ask if you would reach out directly to me at 502 318 2343 or email me directly at brian.hayden@hilton.com. I hear what you are saying and I have experienced a similar situation know that can be extremely frustrating when someone can't spell or pronounce a name correctly. I would like to understand better when and how this happened so we do not let this happen to another guest.

I would hope that you will give the Hilton Garden Inn Louisville Airport another attempt to impress upon you that we are not just up to standard but beyond your expectations.

Brian Hayden
Sales Manager
Hilton Garden Inn
Louisville Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 4, 2017

Staff and facility were excellent! Food was good and the hotel even under renovation was still one of the cleanest I've seen. Located right next to the Expo center it offered a great place to unwind and relax after spending all day walking. Stay here and you wont regret it.

Date of stay: February 2017
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank S2148ZTbrianw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this reviewResponded March 6, 2017

Dear S2148ZTbrianw,

Thank you so much for your wonderful review. We strive everyday to bring a brighthearted type of service to every guest at our hotel. I'm glad that you noticed. We hope you will consider us for your next stay in the Louisville Area.

Brian Hayden
Sales Manager
Hilton Garden Inn
Louisville Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2017

We were holding a conference in the hotel. The support staff was outstanding providing the best service I have experienced in a very long time. Additionally, we utilized the catering service for lunch, including some special food requirements. Again, the service and quality was exception. I would highly recommend this property.

Date of stay: February 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Y9494QFwilliamd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this reviewResponded March 6, 2017

Dear Y9494QFwilliamd,

We strive everyday to bring a brighthearted type of service to every guest at our hotel. We are so excited that your guests experienced this from their entrance at the front door to the meeting rooms and catering. We hope you will consider us for your next stay or meeting in the Louisville Area.

Brian Hayden
Sales Manager
Hilton Garden Inn
Louisville Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 1, 2017

I was there for a seminar recently. I found the staff to be friendly, warm and accommodating. The General Manager walked around the facility asking if everything was in order and if we needed anything.

Date of stay: February 2017
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank AnotherRoadWarrior28
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this reviewResponded March 6, 2017

Dear AnotherRoadWarrior28,

We are so excited that your guests experienced this from their entrance at the front door to the meeting rooms and catering. We strive everyday to bring brighthearted service to every guest at our hotel be it in our sleeping rooms or in our meeting rooms. We hope you will consider us for your next stay or meeting in the Louisville Area.

Brian Hayden
Sales Manager
Hilton Garden Inn
Louisville Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2017

Very nice two room mini suite on 8th floor. Nice view of Churchill downs. Can walk to the cardinal bar and grill. Nice college decor, and hotel staff even gave me a card for a free appetizer at the cardinal bar and grill. We were attending a trade show at the nearby. Invention center, and was able to avoid the parking fee as the hotel provided transport to and from the show. Very nice feature. Would stay here again without any reservations. Seemed more like a full service Hilton hotel, and not a Hilton garden.

Date of stay: February 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Michael L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this reviewResponded March 1, 2017

Dear Michael L,

Thank you for your wonderful response. We strive to bring Bright Hearted Service to each and every guest every day of every stay. We hope you will consider staying at the Hilton Garden Inn Louisville Airport the next time you visit the Louisville Area.

Brian Hayden
Sales Manager
Hilton Garden Inn
Louisville Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews