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“Great Hotel.....great staff!!!!”

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Hilton Garden Inn Louisville Airport
Ranked #10 of 97 Hotels in Louisville
Certificate of Excellence
GreenLeadersBronze level
Reviewed March 5, 2013

Very nice hotel. Rooms were clean and fresh. Hotel staff was A+++ Would rate this hotel among the best in the area, if not the best. We stay here every year and there is a reason why. This hotel is the nicest one we have found in the area. Great staff, great service and the breakfast is great as well. We would suggest this hotel to friends, family and anyone looking for a great nights' stay.

  • Stayed: March 2013, traveled with friends
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Thank Booney110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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786 - 792 of 885 reviews

Reviewed March 3, 2013

This hotel is located very near the Kentucky Expo Center. Check in was quick and personal and we were treated like valued guests. The shuttle service to and from the airport was much appreciated. We took the shuttle to the Expo Center the first day and then walked the other days since the hotel is located so close to the Expo Center. The Cardinal Hall of Fame restaurant shares a parking lot with the hotel, so it was nice to be able to walk over for supper each night and not have to get a rental car during our stay.

  • Stayed: November 2012, traveled with family
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Thank Cody61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2013

Our group recently stayed at this hotel and had a great stay. The staff really took good care of us and offered every hospitality. Being frequent travelers, we stay at many different hotels. This Hilton Garden Inn went the extra mile to make sure we felt special. Also would like to share that this hotel appears to take extra steps on keeping the facility clean. Room, excercise facilities and restaurant were well maintained.

  • Stayed: February 2013, traveled on business
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Thank Alan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2013

I love staying at the HGI - they never dissapoint me. I am a frequent traveller & the staff at this HGI is friendly, helpful & professional. The rooms are clean & I enjoy the convenience of being able to have dinner and a drink without going out. A very convenient location for downtown, airport or any Cardinal function. Thanks...I'll be back soon!

  • Stayed: January 2013, traveled on business
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Thank rrdell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2013

Checked in here for the second time earlier this month. If you are attending a Cardinals football game or have an early flight to catch this is a great location. In addition it is only 10 minutes by car from downtown Louisville.

As with all HGI properties much of what is provided is consistent across the brand. Clean, well sized rooms, decent choices at breakfast, and a small gym and pool.

Was impressed with the quality of the staff and their friendliness and efficiency. All in all a very satisfactory experience. Would certainly choose this hotel if I was in the area.

  • Stayed: February 2013, traveled solo
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Thank BritinVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2013

Its a very nice looking with great potential. Improve on the service in bar and restaurant. Try and reduce noise level for rooms facing expressway. Rooms a bit noisy if facing expressway. Bar and restaraunt service slow. Very nice and clean hotel!

Room Tip: Choose a room facing away from expressway.
  • Stayed: February 2013, traveled on business
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Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bud V, General Manager at Hilton Garden Inn Louisville Airport, responded to this reviewResponded February 23, 2013

Dear Steve;

I want to thank you for staying with us as we all appreciate your business. I am the new General Manager at the Garden Inn and I sincerely apologize for what was not outstanding service in our Grill & Bar. I think overall we do have a good food & beverage operation, but evidently we have some areas we need to focus on so thank you very much for your comments. Again thank you for staying with us.
Sincerely,

Bud Vivion, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 17, 2013 via mobile

We stayed here for the national farm machinery show. They do run a shuttle back & forth. Very slow. We even left the tractor pull early so we would not have to wait for too long. Wrong. The Marriott shuttle driver felt sorry for us & offered to take us, so we took him up on his offer, twice. Hilton needs to take a lesson from the very courteous driver from Marriott. The rooms were average. The walk in shower was very nice. We did get bottled water on our arrival., which was nice. The indoor pool is small but adequate. The hotel breakfast was excellent best part of our stay. The cook & server were the best!! Kudos to them. The front desk needs lessons from them. The guy was not rude just nothing special. He was more interested in the woman that walked in behind me than me. Guess she was a regular. I think we will try Marriott courtyard next time.
Tip: the front desk has coupons for the cardinal hall of fame cafe.
The breakfast buffet deal was a good deal with the room. Check online.

  • Stayed: February 2013
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Thank phislamajama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Louisville Airport

Address: 2735 Crittenden Dr, Louisville, KY 40209-1113
Phone Number:
Location: United States > Kentucky > Louisville > Fairgrounds , South Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Louisville
#7 Family Hotel in Louisville
#11 Romantic Hotel in Louisville
#18 Business Hotel in Louisville
Price Range: $131 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Louisville Airport 3*
Number of rooms: 208
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn Louisville Airport hotel. We are located in the airport corridor, five minutes from downtown. We are convenient to a variety of local restaurants, the corporate offices of Yum! Brands and attractions like Churchill Downs, the University of Louisville and the Kentucky Expo Center. Enjoy easy access to Interstate 65 and Interstate 264. Stay connected while traveling with complimentary WiFi throughout our Louisville, KY hotel. Feel at home with complimentary amenities including a 24-hour business center, fitness center, indoor pool and 24-hour airport shuttle service. The restaurant serves hearty cuisine for breakfast and dinner, and the 24-hour pantry offers beverages and snacks. Select from 9,000 sq. ft. of flexible function space for business meetings or social events. ... more   less 
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Also Known As:
Hilton Garden Inn Louisville Airport Hotel Louisville
Hilton Louisville
Louisville Hilton

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