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“Had a WONDERFUL stay, choose this hotel”

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La Quinta Inn & Suites Louisville Airport & Expo
Ranked #13 of 98 Hotels in Louisville
Certificate of Excellence
Reviewed July 7, 2011

Found this hotel on a discount website and was nervous that the price was so low, but once we got there was dumbfounded. This hotel has everything... the room was very spacious. It had the toilet/shower separate from the sink area so someone could be in the shower and someone else @ the sink getting dressed. The "kitchen" area had a sink, refridgerator, microwave and cabinets (to store food). The room we had overlooked the pool (didn't get to try it out though). The breakfast was awesome (had eggs, waffles, fruits, cereals, sausage-gravy & biscuits, breads (muffins & bagels, etc). Ms. Vicki is the hostess of the breakfast area and she will get you everything that you could possibly need. All of the staff was soooo helpful. They gave us directions, got us coupons for stuff we wanted to go see, anything that we needed. They are also about ~8 minutes from the Zoo and maybe 10-15 minutes to downtown. You can't ask for anything better. This was our first trip to Louisville and we are already planning another trip to the area and will definitely be staying at this hotel again. You cannot go wrong with this hotel. It is close to the airport but you do not get alot of noise. We were there for a whole weekend and only heard 2 planes and that was during the day, never heard one at night & I am a very light sleeper (especially since I have a hubby that sounds like a train when he snores)

Room Tip: We stayed on the 1st floor which was nice. Room 124. The zoo is so worth checking out and the hotel...
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  • Stayed: June 2011, traveled with family
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Thank scarlettgirl28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded August 9, 2011

Thank you for your kind review. We are proud of our property and the friendly staff we have. We enjoy all of our guests and look forward to making them feel at home while staying with us.

When our property was built, the owner went the extra mile to make sure we had the best possible insulation with us being near the Airport.

Thank you again for your kind review.

Warmest regards,

Terri Smith
General Manager

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540 - 546 of 635 reviews

Reviewed July 7, 2011

The hotel was very clean and the breakfast was wonderful. Vicki takes care of the breakfast and is just GREAT!! All the staff were friendly and helpful. We would definitely stay here again.

  • Stayed: June 2011, traveled with family
    • Value
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Thank mlsvolley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded August 9, 2011

Thank you for your kind review. We are very blessed to have Ms Vickie and all of our staff. We have been fortunate for them to have been with us for a long period of time which allows us to have consistancy and the same smiling faces year after year.

We are proud to offer a good quality product as well as our great southern hospitality.

Warmest regards,

Terri Smith
General Manager

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Reviewed July 3, 2011

We selected this hotel as our midway point from Michigan to Memphis two weeks ago due to the great TripAdvisor reviews. We were not disappointed. The reviews are not too good to be true, they are simply true.

From the moment we arrived, we were warmly greeted by Brittani, general manager Terri Smith, and Miss Linda. They handled our needs, but more importantly, lavished our other family member, our pup, with attention each time we walked through.

We always try to select La Quinta in our travels because they are pet-friendly. We'd not typically have chosen a hotel near an airport, but this one so impressed us with both staff and overall cleanliness, that we booked a room for our return trip a few days later, and were greeted like beloved family members returning home.

Perhaps most impressive was how the staff handled a situation beyond their control, when tornado warnings were issued throughout the night of our return trip, and power was knocked out in the area by the storms. After having already worked a full day, Terri Smith came back to the hotel to assist in getting emergency lighting running, making necessary phone calls, and making certain that all guests had flashlights, and stayed for several hours, until power had been restored about 2-1/2 hours later. All of the guests seemed to appreciate the situation as they gathered in the lobby area.

All La Quintas should follow the management style executed by Terri Smith at the Airport & Expo La Quinta Inn & Suites, Louisville. Thank you!

  • Stayed: June 2011, traveled with friends
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Thank TwoKs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 6, 2011

Thank you so much for your kind words. It was an absolute pleasure meeting you. It is because of wonderful guests like yourselves that we take such pride in the service and quality product we offer our guests and look forward to offering each of you a "home away from home" when you stay with us.

Your friend in Lodging in Louisville, KY,

Terri Smtih

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Reviewed June 25, 2011

A few neighborhood friends stayed at this hotel to attend Downs after Dark at Churchill. It was a very nice hotel, located only a few miles from the track and the staff was very friendly, both checking in and checking out. The price was very reasonable as well. Will definately staff here next year when we come down to Downs at Dark again!

  • Stayed: June 2011, traveled with friends
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Thank pozgroup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 30, 2011

Thank you for the kind review you gave us regarding your stay. You had many choices of hotels to stay in Louisville and we are glad you gave us the opportunity to share our great southern hospitality with you and your friends while visiting Churchhill Downs.

Warmest regards,

Terri Smith
General Manager

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Reviewed June 24, 2011

Great very clean room for the price!! Staff was very friendly and helpful to my family. Pool was closed due to a chemical imbalance, but it being closed didn't really alter too many plans.

  • Stayed: June 2011, traveled with family
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Thank Jamie777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 28, 2011

Thank you for the kind reveiew you gave us and for being so understanding of the chemical issue we had with our swimming pool.

Our guests safety and comfort are our number one concern and I am happy to say our pool is open, looks beautiful and is ready for our guests enjoyment.

Thanks again for your understanding and we appreciate you sharing your experience on Tripadvisor.

Warm regards,

Terri Smith
General Manager

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Reviewed June 20, 2011

I was surprised at the number of dogs that stayed for the night. The staff seemed genuinely interested in them as well. Room was an oddly cramed "suite" into a smaller double-bed room, containing a wet bar type of kitchen counter and fridge. The breakfast is a typical spread for a stay at the cost but the hostess goes out of her way to befriend and assist.

  • Stayed: June 2011
    • Value
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Thank Engigeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 23, 2011

Thank you for your kind review. "Cleanliness and friendliness" is our creed. I don't understand your comments on our room size. Our guest rooms are all 364 square feet with 8 foot ceilings. We receive many compliments about how large our rooms are. Like the second previous review behind yours..."The rooms are roomy and very nicely decorated" and the fourth previous "the rooms are spacious". We hope to have you as our valued guest again soon.

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Reviewed June 1, 2011

Been their 4 times love it every time great staft good food clean rooms airport driver is the best always on time very freindly as good as any 5 star hotel staff ever thank you it shows that people still take pride in their jobs

  • Stayed: November 2010, traveled on business
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Thank randy054
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 17, 2011

Thank you for your kind words and your continued loyalty to our award winning airport & Expo La Quinta Inn & Suites in Louisville, Kentucky. Providing excellent service to our guests is our #1 priority. We are honored to have guests like yourself continue to stay with us and it is our pleasure to serve you. We look forward to having you as our guest each time you visit Louisville.

Hope to see you again soon.

Warmest regards,

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Additional Information about La Quinta Inn & Suites Louisville Airport & Expo

Address: 4125 Preston Hwy, Louisville, KY 40213-1652
Phone Number:
Location: United States > Kentucky > Louisville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Louisville
#9 Family Hotel in Louisville
#12 Romantic Hotel in Louisville
#14 Business Hotel in Louisville
Price Range: $103 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Louisville Airport & Expo 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
Three story hotel with interior corridors, fitness center, free wired and wireless high-speed Internet; adjacent to SDF. Good Central location to all interstates. ... more   less 
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Also Known As:
Airport & Expo La Quinta Hotel Louisville
Airport And Expo La Quinta Inn & Suites
La Quinta Airport Expo
La Quinta Louisville
Louisville La Quinta

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