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Traveler rating
1,013
290
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28
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All reviews evening reception made to order breakfast great hotel breakfast was excellent complimentary breakfast pool and hot tub beautiful lobby breakfast staff a great stay we've stayed front desk staff definitely stay here again the breakfast area beds were comfortable monty downtown couch
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Reviewed April 30, 2016

Monte, Trent and Paul are wonderful! Evening reception is awesome. Omelet station in the mornings are delicious. Clean rooms and friendly staff. Great location. Grounds are very well kept. Will definitely stay again!

Date of stay: April 2016
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
1  Thank Tammy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2016

Monte, Trent and Paul are awesome! They go out of their way to ensure everyone's experience is great. Evening "Happy Hours" are phenomenal. New food manager is a wonderful addition to the team. Manager, Vergil needs to work on his people skills. Not very approachable/friendly. Overall, great place to stay and wouldn't stay anywhere else!

Date of stay: April 2016
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
1  Thank Tammy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2016

Stayed one night while visiting a client. Very quick check in. Clean, updated rooms. Odd observation, the TVs are small and dated. Not a big deal but weird how that feature stands out today. Fitness center was in good shape with operational equipments. Hotel is a good 15-20 min from the airport. Paid $20 for an uber ride to get to the hotel. No need for a cab!

Date of stay: April 2016
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank AMPTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2016

great hotel I came in for work and ended up staying for the weekend...staff was helpful, complementary breakfast was awesome and happy hour in the lobby was fun I will stay at this place everytime I come

Date of stay: January 2016
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
Thank Carriec1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2016

Great property tucked away on the east side of Town (near UL-Shelby). Easy access from/to the airport and Churchill Downs, while avoiding the traffic and snarl of I-264. The rooms are huge and clean, the breakfast spread is fantastic, and the staff are absolutely lovely. The only thing keeping this from a 5-star rating is that the wifi SUCKS!. Really bad. Essentially non-existent in my 5th floor room.

Manager's reception in the evening was great, with actual food (spinach and artichoke chip was super) as opposed to the chips/pretzels that is becoming more commonplace. Restaurant is above average.

Room tip: Ask if your room has wifi service if that's important to you. It's spotty.
Date of stay: April 2016
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank VMIBran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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