We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Embassy the way it USED to be” 5 of 5 bubbles
Review of Embassy Suites by Hilton Louisville

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Embassy Suites by Hilton Louisville
Ranked #5 of 95 Hotels in Louisville
Certificate of Excellence
GreenLeadersBronze level
Lakeside, California
Level Contributor
5 reviews
“Embassy the way it USED to be”
5 of 5 bubbles Reviewed May 4, 2014

Very nice facility. Very accommodating staff. We arrived on Derby day and got a room on points in the filled to capacity hotel. We had stopped staying at Embassies because moist have become dated. This one is a TOTAL exception! Nice folks, nice Resturant, full bar, great breakfast, just like Embassy was 5 years ago or more. Definitely on my return list.

Room Tip: We were on the 5th ffloor on Derby night with a party in the atrium. We slept soundly.
See more room tips
  • Stayed May 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clay C, Front Office Manager at Embassy Suites by Hilton Louisville, responded to this review, May 19, 2014
Chris H, my staff and I are excited to hear you enjoyed your stay during the Kentucky Derby! Our staff looks forward to Derby every year at Embassy Suites Louisville East! Not only because it is so much fun to interact with our guests and provide special amenities; but we really have an opportunity to showcase the best Louisville has to offer!

I am very pleased that our hotel exceeded your expectations with our staff, food, and updated decor! I am honored we have been added to your return list when travelling to Louisville!

We look forward to seeing in you the future when traveling to Louisville and Hope to see you for Kentucky Derby 2015!

Clay Cadarette
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,105 reviews from our community

Traveler rating
    799
    221
    50
    23
    12
See reviews for
428
207
39
279
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Trophy Club, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 3, 2014

Very nice hotel with lots of amenities. Love Embassy Suites. Always lots of room to spread out. This one is very clean. Love the evening reception and refreshments. Nice pool and hot tub. Good work out facility. Breakfast is superb with made to order eggs and plenty of options. Great lounge area. Highly recommend this place for most any type of stay.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clay C, Front Office Manager at Embassy Suites by Hilton Louisville, responded to this review, May 19, 2014
Thank you Michael J. for sharing your kind words with us! I am overjoyed you had such a great stay with us while traveling to Louisville!

I agree with you 100%!!! Our made to order eggs they are delicious! I am also glad to hear you had plenty of room in your suite and enjoyed our evening reception!

Serving guests such as yourself is something Embassy Suites Louisville East is proud to do. We look forward to seeing you again!

Clay Cadarette
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
91 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed May 1, 2014

Nice room with great front desk service. breakfast cooked to order. We had business dinner at night in room and food was very good for a large group. One bad thing was noise from room fridge. Took a while to get use to the noise.

  • Stayed April 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TomOrlandoFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clay C, Front Office Manager at Embassy Suites by Hilton Louisville, responded to this review, May 19, 2014
I am so pleased to hear that your business trip was a success! Here at Embassy Suites Louisville East our entire staff works as a team to provide the best guest service possible!

I am very glad to hear everyone, from the restaurant staff to front desk, made your stay pleasant and your business dinner hassle free! I do want to apologize for the noise from the mini fridge in your room, I will bring the noise to the attention of our maintenance and housekeeping staff to be further investigated.

Thank you for taking the time to share your thoughts about our hotel. We look forward to your next visit!

Clay Cadarette
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed May 1, 2014

This was a fine hotel experience, with only a couple minor complaints. I marvel at how Embassy Suites provides free Internet service and a nice breakfast for $151 a night when the downtown hotels with the company name (Hilton, Marriott, etc.) on them provide neither for twice the price.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Larry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clay C, Front Office Manager at Embassy Suites by Hilton Louisville, responded to this review, May 19, 2014
Thank you for taking the time to review your stay at Embassy Suites Louisville East! I am very pleased to hear you enjoyed our complimentary internet and breakfast!

Providing our guests a hot cooked to order breakfast; cocktails, sodas, and light snacks as part of our evening reception; and complimentary internet, are just a few of the amenities that set us apart from other hotels in Louisville.

We appreciate your business and hope to see you again!

Clay Cadarette
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Howell,NJ
Level Contributor
137 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed May 1, 2014

Stayed weekend of April 25 - 28th. Hotel was at full occupancy - lots of kids for soccer, baseball, talent, etc. Some of them were roaming the halls playing hide & seek and riding the elevators. Pool was closed for an hr. Sat. nite due to some kind of mishap; but was surprised they opened it an hr. later. (Pool is open til midnite) Happy hour bartender was very accommodating and drinks provided were a good variety. The happy hour snacks weren't that good and ran out very quickly. Didn't have a chance to participate except for one nite, as arrived late & busy during the hrs. (5:30-7:30 PM). Overall, great room, staff, etc.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank hwllmary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clay C, Front Office Manager at Embassy Suites by Hilton Louisville, responded to this review, May 19, 2014
Thank you for taking a moment to review our hotel and staff. I am very pleased you enjoyed your drinks during our evening reception! Here at Embassy Suites Louisville East we really take pride in giving our guests to the best stay possible. I am glad to hear you did get to enjoy our pool (despite the little mishap).

We look forward to serving you on your next trip to Louisville!

Clay Cadarette
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 28, 2014

Embassy Suites in general is a favorite of ours and this one in Louisville was the best we have ever stayed in. We want to mention "Justin" their chef, thanks for the delicious food and "Monty" Wonderful Bar tender. Both were very friendly and offered wonderful service. We will be back!! My wife and I were in Louisville to scout out the area in preparation for my retirement back to Kentucky. We couldn't have stayed at a friendlier and just beatiful place. Please pass on my thanks to Monty and Justin .............................John and Terry

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JOHN G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clay C, Front Office Manager at Embassy Suites by Hilton Louisville, responded to this review, April 29, 2014
John and Terry, Thank you for taking the time to review our hotel and staff. I will most certainly pass along your kind words to Justin and Monty!

Congratulations on your retirement and immanent return to Kentucky! We certainly hope to see you again as you continue your search for a new home here in Louisville!

My staff and I look forward to our next opportunity to serve you here at Embassy Suites Louisville East.

Clay Cadarette
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, United States
2 reviews
5 of 5 bubbles Reviewed April 28, 2014

This is the best hotal experience that I have ever had. My wife and I stay in this hotel at lease 15 days a year and find it easy to get to, clean and friendly. The staff at both the evening reception and the breakfast are friendly and helpful. The facility is always well cared for.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Phil F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clay C, Front Office Manager at Embassy Suites by Hilton Louisville, responded to this review, April 29, 2014
Wonderful to hear! We are all about your experience here at the Embassy Suites Louisville East, it makes me happy to hear you and your wife so thoroughly enjoyed your stay with us.

I will pass your praises to the kitchen crews, they certainly get a kick out of making our guests as happy as possible.

We are glad to have your family as often as we can, we look forward to your next stay, as well as our next opportunity to serve you.

Clay Cadarette
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Louisville hotels
East Louisville
Homewood Suites Louisville East
Central Business District
Embassy Suites by Hilton Louisville Downtown
Central Business District
The Brown Hotel
The Brown Hotel
#3 of 95 in Louisville
4.5 of 5 bubbles 1,707 reviews
Show Prices
Show Prices
Show Prices
East Louisville
Drury Inn & Suites Louisville North
East Louisville
Hawthorn Suites by Wyndham Louisville East
Hyatt Regency Louisville
#11 of 95 in Louisville
4.0 of 5 bubbles 1,199 reviews
Show Prices
Show Prices
Show Prices

Been to Embassy Suites by Hilton Louisville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites by Hilton Louisville

Property: Embassy Suites by Hilton Louisville
Address: 9940 Corporate Campus Dr, Louisville, KY 40223-4032
Phone Number:
Location: United States > Kentucky > Louisville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Louisville
#3 Family Hotel in Louisville
#3 Business Hotel in Louisville
#3 Romantic Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Louisville 3.5*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, HotelsforEveryone, Priceline and Hotels.com so you can book your Embassy Suites by Hilton Louisville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Louisville
Louisville Embassy Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing