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Embassy Suites by Hilton Louisville
Ranked #7 of 98 Hotels in Louisville
Certificate of Excellence
GreenLeadersBronze level
Reviewed August 27, 2013 via mobile

Great hotel. Happy hour + breakfast + pool...and a suite that slept all of us comfortably...made it a high value stay for our family of 6. Front desk staff was a little snooty, but William the omelet chef more than made up for it -- what a personable and cheerful fellow! The open structure made it a bit noisy when the lobby & restaurant were busy, but not intolerably so. Kids loved the glass elevators -- it's the little things. :) Looking forward to a return visit.

  • Stayed: August 2013
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Thank Jeti J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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855 - 861 of 1,247 reviews

Reviewed August 27, 2013

outstanding hotel, zero issues checking in and the room are very clean. The breakfast is amazing, cook to order food with great area to sit and enjoy it.

Hilton is the best when it come to being away from home.

  • Stayed: August 2013, traveled on business
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Thank Jouhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

First the good stuff -

This is a lovely hotel - very clean. The rooms are large with a separate living room and bedroom with a door that closes. There is an indoor pool and spa that stay open until MIDNIGHT!

The staff are exceptionally helpful and polite. They really go out of their way to make sure you are happy while staying here.

The bad -

There is only one thing - the location! It's about 20 minutes away from downtown Louisville. So if you plan to drink any, say, bourbon - forget about it!

  • Stayed: August 2013, traveled as a couple
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2  Thank Granitian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Verl W, Manager at Embassy Suites by Hilton Louisville, responded to this reviewResponded August 28, 2013

Thank you for your review on TripAdvisor!

The staff here loves to hear back from our guests after they have departed. I am thrilled that you found the hotel clean and the staff hospitable. The staff here has worked hard fort the Embassy Suites/ Louisville to be the #1 hotel in the Louisville area.

I am sorry that you didn't find our location convenient for your trip. I hear back form many of our guests that love the seclusion. It's a safe, quiet area of town. Many of our guests take advantage of the walking/ jogging trail that circles the hotel and even stop at the lake to read a book or have a snack.

If it's a nice Kentucky Bourbon you are looking for, just stop by the the Atrium Bar and ask Nick or Monty for one of our selections- you may want to ask them for some advice though- we stock over 40 brands!

Your business is greatly appreciated.

Verl Wilder
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2013

My family stayed for 4 nights during a mini vacation in August 2013 and we had two suites. This was the BEST hotel experience I have ever had in my life. Service was excellent, hotel was very clean, and the food was exceptional. I wish all hotels were like this Embassy Suites!!!

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Embassy Suites Hotels
1  Thank Karen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2013

We were traveling cross-country with two 10 year olds and needed three beds. We all enjoyed this Embassy Suites with two double beds and one sleeper sofa. The hotel is not particularly convenient to the freeways, but it is in a very nice area with a lot of restaurants. We stayed on a Saturday night and there was a fair amount of traffic on the surrounding streets. We were tired when we arrived, the kids went to the pool and loved it. This hotel has a restaurant inside that serves dinner. We were very glad to be able to eat there without going out again in the traffic for dinner. Food was excellent. Also the Managers reception with drinks and appetizers was great.

  • Stayed: July 2013, traveled with family
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Thank crtee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2013

Really nice hotel. The rooms are clean and comfortable. The air conditioner tended to be a bit noisy, but not bad enough to interrupt sleep. The staff is outstanding, especially the bar staff. The evening reception is very nice. Food is better than expected - try the flatbread pizza. Breakfast was very good - hot, cooked to order and a nice buffet as well. Above average even for Embassy Suites.

  • Stayed: August 2013, traveled on business
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Thank Debby S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2013

I love Embassy Suites Hotels, especially this one. Business model is extraordinary with free happy hour and free full American breakfast. Don't know why other hotels don't mimic what Embassy Suites does. First class accommodations, friendly staff, clean rooms, respectful desk and concierge personnel.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Albert V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Louisville

Address: 9940 Corporate Campus Dr, Louisville, KY 40223-4032
Phone Number:
Location: United States > Kentucky > Louisville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Louisville
#3 Family Hotel in Louisville
#3 Business Hotel in Louisville
#3 Romantic Hotel in Louisville
Price Range: $141 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Louisville 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Embassy Suites Louisville
Louisville Embassy Suites

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