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“Clean, friendly staff”

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Embassy Suites by Hilton Louisville
Ranked #6 of 96 Hotels in Louisville
Certificate of Excellence
GreenLeadersBronze level
Murfreesboro, United States
2 reviews
“Clean, friendly staff”
Reviewed July 4, 2013

I walked in without a reservation and was greetly warmly....the check in experience was pleasant, the room was clean, bed and pillows were comfortable. Rooms are laid out well too. Evening reception was a nice touch....

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Stacy Lynne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,191 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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  • French first
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  • Japanese first
  • Portuguese first
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English first
Decatur, IN, United States
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 4, 2013

Great experience-evening reception food was sparse and low value so we ordered off the restaurant menu, but the breakfast was outstanding. Secluded setting in rear of corporate office park. Would stay here again with no hesitation.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, United States
1 review
Reviewed July 1, 2013

Hotel was everything and more than expected. The reception was more than I could have expected. Rooms are spacious and up to date! Pool and hot tub were the perfect ending to a great stay! The staff went above and beyond!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kris T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Level 5 Contributor
56 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 30, 2013

My family and I stayed in Louisville for only one night. Upon arrival we were so nicely greeted by Clay at the front desk. He was very friendly and helped us with directions to the college we planned to vist that coming day. Yay Clay! The hotel room was very clean and comfortable. We went down stairs for the "cocktail hour and appetizers" by the tim we got down there very little food was left to enjoy:(.The following morning we enjoyed the free breakfast at the hotel. The breakfast was great overall but it took the staff a while to refill the buffet. Great choice to stay while in Louisville!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EmJDom7210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bloomingdale, United States
Level 2 Contributor
6 reviews
6 hotel reviews
Reviewed June 27, 2013

We booked two rooms and the hotel honored my request and they were next to each other. I thought the staff was extremely friendly and helpful. We would definitely stay at this Embassy Suites the next time we are in Louisville. Great experience. Only one comment, the pool water could have been a little warmer.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Sondra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 26, 2013

Very accommodating and friendly staff, were well-organized and helpful from start to finish. Was staying with two older female family members and they moved us to a quiet room prior to our arrival without any fuss. Sofa bed could use updating, but when is a sofa bed ever comfortable really? Otherwise, happy with spacious room for three. Breakfast was understaffed for the volume, but they extended their hours and catered for people as much as they were able. Very pleasant stay and would definitely go back again for the price.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Hoppstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed June 26, 2013

pool area overun by unsupervised kids and hot tub as well at night.. elevator floor so slipper the wife nearly fell down.. but room and free breakfast and evening reception was nice. hotel was clean and front desk guy was nice.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Louisville

Property: Embassy Suites by Hilton Louisville
Address: 9940 Corporate Campus Dr, Louisville, KY 40223-4032
Phone Number:
Location: United States > Kentucky > Louisville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Louisville
#3 Family Hotel in Louisville
#3 Business Hotel in Louisville
#3 Romantic Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Louisville 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Embassy Suites Louisville
Louisville Embassy Suites

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