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“Top Rate Hotel” 5 of 5 stars
Review of Embassy Suites by Hilton Louisville

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Embassy Suites by Hilton Louisville
Ranked #6 of 94 Hotels in Louisville
Certificate of Excellence
GreenLeadersBronze level
Pewaukee, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Top Rate Hotel”
5 of 5 stars Reviewed May 9, 2013

We've stayed at this particular Embassy Suites hotel several years for the Kentucky Derby weekend. I'm not one who normally rates Excellent across the board, but our stays have been nothing but Excellent year after year. The chef who prepares our complimentary breakfast remembers us and greets us every year. You can't beat that kind of service!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
3 Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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990 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Scottsdale, Arizona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 8, 2013

We had a great stay at the Embassy Suites over the Kentucky Derby weekend. The made to order breakfast was a great start to our busy day at Churchill. The greeters, omelet/waffle bar station attendants, and the servers were very helpful and welcoming. Diana was especially welcoming. The rooms were roomy and clean. The front desk was very helpful especially with transportation. I would recommend this hotel!

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank lisah41611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 7, 2013

I visit Louisville every three weeks on business, and I always stay at the Embassy Suites on the Eastside of the city. Not only is it near my place of business, but the staff are great and the rooms are clean. Of course, it's very convenient to have the made to order breakfast every morning. If you are Hilton Honors member, you receive an additional 1000 points at every Embassy Suites.

Room Tip: Ask for a room away from the elevator
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Chad P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia
Level Contributor
795 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 297 helpful votes
4 of 5 stars Reviewed May 6, 2013

This is a typical Embassy Suites hotel, with a beautiful lobby. All hotel employees were friendly and helpful. Breakfast was good. There are several restaurants nearby and it is close to many offices.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank justme2Georgia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 5, 2013

The hotel has a great cook to order breakfast and the front desk customer service was extremely helpful in getting transportation covered around Louisville and answering our questions. I have stayed at a number if Embassy Suites around the US and this is one of the best.

  • Stayed May 2013
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Patrick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 5, 2013 via mobile

We stayed here during the derby weekend, so of course they were very busy. Regardless, I have never seen so many nice people ready to help us with anything we needed. There were always at least 2 employees greeting people at every entrance, and everyone was so friendly, nice, and accomodating. The beds were comfy, rooms clean, and there was a never ending supply of snacks, drinks, and goodies given to us every day. Definitely stay here when you come to louisville!

Stayed May 2013, traveled as a couple
Helpful?
Thank Jenny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KY
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 2, 2013

Check-in was super easy, and the room was wonderful. It was very clean! The rooms were spacious and well appointed. All areas of the hotel were also very clean and well kept. The indoor pool was just a tad cool for my taste though. All employees we came in contact with were genuinely kind. The man that checks the pool was very nice, he brought my family some towels over without being asked and greeted us warmly. That is the kind of service that will keep people coming back! The breakfast area and selection were very nice as well. Good job!

  • Stayed May 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank teacherteacherKy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Louisville

Property: Embassy Suites by Hilton Louisville
Address: 9940 Corporate Campus Drive, Louisville, KY 40223
Phone Number:
Location: United States > Kentucky > Louisville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Louisville
#3 Romantic Hotel in Louisville
#3 Family Hotel in Louisville
#3 Business Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Louisville 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Embassy Suites Louisville
Louisville Embassy Suites

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