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“Great Stay! Great Service!”

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Embassy Suites by Hilton Louisville
Ranked #6 of 95 Hotels in Louisville
Certificate of Excellence
GreenLeadersBronze level
Louisville, KY
Level 6 Contributor
170 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“Great Stay! Great Service!”
Reviewed December 22, 2011

My husband and our 3 kids stayed at this Embassy Suites overnight and had a fabulous stay! The hotel is located just across from the UPS Headquarters Building in the heart of Louisville Suburbia (about 20-25 min. from downtown). The atrium restaurant is excellent and not too crowded and the manager's reception was very nice. However, there is a McAllisters across the street and many restaurants up and down Hurstbourne Lane if you are staying several nights.

The staff here is all about service and bent over backwards to make sure we had a magnificient stay. The indoor pool and hot tub area is very well maintained and we spent lots of time there - - mostly to ourselves. It was snowing outside and we could see the snow through the huge picture windows, but enjoyed the warmth indoors. There is a sun deck adjacent to the pool area for summer sunning and a very nice weight room also.

The corner rooms are biggest, so ask for one of them if they are available.

  • Stayed January 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank luv2gogogo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,191 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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English first
Frankfort, Kentucky
Level 5 Contributor
63 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 16, 2011

My husband and I were there for our 31st wedding anniversary. On our arrival to our suite, we found a bottle of champaigne on ice for set for 2! We don't drink, but that was very impressive! A general evening reception in the beautifully decorated spacious indoor area of greenary and pond. We were also treated to a very sumptous romantic dinner, which we had the option of room service. Breakfast was awesome! Staff were very hospitable.

Room Tip: The suites are spacious. Have refidgerators, microwave, and 2 TVs.
See more room tips
  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 575traveller47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mclean VA
Level 6 Contributor
136 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed November 18, 2011

The corporate development in which this hotel is found has attractive green space and even a small pond with geese. The 6 story atrium inside the hotel creates an immense indoor space which is visually divided into quadrants. One quadrant contains the breakfast area, second contains the bar area where drinks and snacks are well presented and complimentary every afternoon at 5:00. In the other parts of the atrium lobby there is comfortable seating, and an open desk area with 2 computers with printer that was very helpful for printing airline boarding passes. The elevators have glass sides which gives you good views on your way down. Our overall impression was of very good management. The front desk personnel were friendly and helpful despite our visit on a very busy weekend (Breeder's Cup Races at Churchill Downs). Housekeeping did an efficient job. The suites seemed to have been recently redecorated. The beds were very comfortable. Everyone in our group of 5 people (in 3 suites) was pleased.

Stayed November 2011, traveled with family
Helpful?
Thank myjourney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 5 Contributor
90 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed November 10, 2011

On a business trip to Louisville, on decided to stay at the Embassy suites primarily based upon past reviews on trip advisor. Check in was a breeze, the lobby was very inviting, my room was clean, comfortable, and quiet. They don't nickle and dime you because they provide complimentary wi-fi, free parking, cooked to order breakfast, and afternoon drinks.
In addition, the staff was courteous and accomodating. In my opinion, this is the place to stay
in Louisville.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andiamo24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton, Ohio
Level 5 Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 10, 2011

Embassy has never let us down. Love the manager's reception and if you're a breakfast person than you will love that too. The location is a little out of the way, more of a business area and some of the restaurants had closed.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Saylor72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Anglia, United Kingdom
Level 4 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 9, 2011

We always stay here for the most important reasons: it is clean, comfortable, convenient, affordable and extremely friendly. It has everything you want: spacious, clean rooms, a fabulous complimentary cooked-to-order breakfast, a swimming pool, in- room wifi, complimentary drinks and snacks each evening... But most of all it has a staff who clearly want your stay to be a success. On numerous occasions this past visit we were assisted by particularly friendly, good-natured and helpful members of staff. Everybody has a cheerful word and all in all this place can't be beat!

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Uksnowy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OC, CA
Level 3 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 28, 2011

Kind of dirty for an Embassy suites- particularly the furniture in the room. Staff was very nice and helpful. Breakfast was awesome. There is an older gentleman with a beard who is behind the buffett making the eggs to order for the breakfast- HE IS AWESOME. He was so friendly and welcoming and helpful. Remembered you if you came back up and made great conversation. Other than that- nothing special to write about. Room could use some new furniture. It wasn't GROSS but it wasn't clean either.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Momof3letmebee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Louisville

Property: Embassy Suites by Hilton Louisville
Address: 9940 Corporate Campus Dr, Louisville, KY 40223-4032
Phone Number:
Location: United States > Kentucky > Louisville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Louisville
#3 Business Hotel in Louisville
#3 Romantic Hotel in Louisville
#3 Family Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Louisville 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Embassy Suites Louisville
Louisville Embassy Suites

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