Avoid this place if you are a dog owner and don't want to be treated like fourth class.
When my wife and I checked in with our ten pound beast last Saturday, we were informed by “Doug” at the front desk that we were not allowed to enter the hotel through the main door with our dog. Rather, we were told, that we were to enter through a side door and we were not allowed to use the elevator.
We completely ignored Doug, of course and entered all we liked—with our dog in tow—through the main entrance.
I have never been treated like this anywhere I've stayed. Ever. It was incredibly insulting, particularly when La Quinta advertises themselves as “pet friendly.” To add insult to injury, this second rate hotel is very over priced.
One note: there are two Doug's here. The Doug we dealt with is just a front desk clerk. The other Doug is apparently a manager. He was not on-site during our stay, but he will be getting an earful.
We won't ever be back.
- Official Description (provided by the hotel):
- Our hotel is located in the heart of Kentucky, only minutes from major area companies and businesses, sports and recreation facilities, and wide-ranging area attractions. Whether you are a traveling corporate executive here on a sightseeing vacation, or just here visiting family and friends, our friendly and courteous staff is here to offer you a warm welcome. We are a bluegrass town with enriched southern culture and character, and you can choose from hundreds of dining, shopping, and local business options in this area. Make the most of your stay with our modern amenities and first-class features not far from all the best sights of the city. The Kentucky Derby may be a top destination in Louisville, but it is certainly not the only draw to this popular area. This city is located along the southeastern border between Kentucky and Indiana at the Ohio River. In fact, locals love to call this metro region "Kentuckiana" because it connects the commercial, economic and social interests of two states. Bottom line, it's a premier spot for the traveling business professional. And, as an area that has a sphere of influence that is both Southern and Midwestern, the distinct local culture charms wide-ranging visitors for leisure travel. Chockfull of annual festivals, it's impossible to choose just one reason to come to this area. Thunder over Louisville, for example, is the largest annual fireworks display in the country. With the city's love of independent art, music, and business, Louisville also boasts a booming indie scene. ... more less
- Reservation Options:
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