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“Great Find!” 5 of 5 bubbles
Review of Hawthorn Suites by Wyndham Louisville East

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Hawthorn Suites by Wyndham Louisville East
Ranked #7 of 95 Hotels in Louisville
Certificate of Excellence
Kansas City, Missouri
1 review
“Great Find!”
5 of 5 bubbles Reviewed May 8, 2012

This was a great find in the Louisville area! A co-worker and I were in the Louisville area for a project for about a month and this was a great place for an extended stay. Terah was great to work with for our extended stay and Ashley at the Front Desk was always very helpful!

The "extras" and the rooms make this hotel a great place to stay for either one night or a month.

  • Stayed April 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TravelingMatt2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review, May 17, 2012
Matt,

Thank you for the kind comments. It was our pleasure hosting you. We agree that both Terah and Ashley do a great job. We hope you to see you again soon.

Regards,

Roger Fultz
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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662 reviews from our community

Traveler rating
    401
    169
    72
    13
    7
See reviews for
329
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152
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Indianapolis, IN
Level Contributor
133 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 bubbles Reviewed April 23, 2012

Stayed in King suite which was perfect having 3 people. One could go to bed while others stayed up watching tv. Loved having the mini kitchen for snacks. Hot breakfast was a money saver. Convenient location close to shopping, restaurants and interstate. Clean, friendly, very affordable. Very pleased. Had some noisy teen guests but they were quiet by 11pm.

Room Tip: 4th flor so no one is over you.
See more room tips
  • Stayed April 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank agioe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review, February 26, 2016
Thank you for your review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kentucky
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed April 23, 2012

There are several things about the Hawthorn Suites that make it better than a normal hotel. First off, the rooms are much bigger and have a kitchen area as well as a living area. The kitchen has dishes, fridge, sink, stove, microwave, and some with dishwashers. There is a health club right across the street that is free for the guests. There is also a hot breakfast included every morning
There is tons of shopping and restaurants within a couple minute drive.

Room Tip: Ask for the Presidential Suite. They are the biggest suites offered.
See more room tips
  • Stayed February 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Wildcat83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review, April 24, 2012
Wildcat83,

We thank you for your kind comments. We feel the same way about our "not just normal" hotel. Our hotel is great for the business person wanting extra room to spread out or for families that have to have the additional space. Also, guests staying with us for extended periods of time love that the suites are so large and that our staff makes them feel at home, like part of the family.

We hope you return soon and thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed April 1, 2012

have stayed here in past and put visiting relatives here. showing its age. It was a slam dunk when opened 9 years ago. Staff were exceptional. now not so much. breakfast not great and breakfast staff rude. night desk staff didn't recognize me as i continued to unload stuff within hour of check-in and asked if I was checked in. not bad. still many amenities in a neighborhood short on hotels.

  • Stayed March 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank onthefly2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review, April 5, 2012
We are very disappointed we did not live up to our own standards of making each guest's stay here a memorable and positive experience. We take the utmost pride in providing unpararalled service and in this case we did not deliver. As a team we have begun discussions of how we can improve.

We thank you for your comments and will continue to strive to be the best.

Regards,

Roger Fultz
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zionsville, Indiana
Level Contributor
65 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 bubbles Reviewed March 9, 2012

I stayed at the Hawthorn Suites by Wyndham Louisville East with my BFF March 2-4, 2012 during a Girls Weekend sightseeing in the city. I selected this property specifically based on the positive reviews I’d read on TripAdvisor and planned to use my Wyndham Reward Points for a 2-night free stay.

Based on reviews, my expectations before check-in were pretty high and I have to say, this property ended up even EXCEEDING my expectations! Considering that it’s a mid-price property, I was considerably impressed – even blown away – by the high caliber. Located in a wonderfully quiet and upscale little enclave that includes a mix of higher-end condos, some office space, and a Land Rover/Jaguar dealership right next door, Hawthorn Suites has great curb appeal, from the parking lot, to the lobby, and on into the guest rooms.

We were shocked to discover that our room had not only a quaint little kitchenette but also a separate and comfy living room area with a desk and chair, task lighting, and a 2nd large flat-screen TV. (I know the word “suites” in the property title should have tipped me off, but I stayed at a Hawthorn Suites in Alexandria, VA in October 2011 – very nice, incidentally – which did NOT offer a separate living space). It was sweet!! We danced around the room like a couple lunatics, giddy to know that we were getting this fantastic room and it wasn’t costing us a dime!

Room condition, cleanliness, lighting, furnishings, and décor, all was in well above-average condition for a hotel at this price point. I said to my friend that the place must definitely not be more than a year old; there’s not so much as a scuff mark on any of the walls. Imagine my surprise when I inquired at the front desk the next morning as we were leaving to sight see and learned that this property is, in fact, 10 years old! She said the owners are very hand-on and take great pride in having a dedicated and professional staff working on-site. Impressive, indeed!

We didn’t partake of the free Continental breakfast (too many fantastic dining options to choose from nearby), but plenty of others were. I’m sure it was acceptable, for what it was. We were out of the room from dawn to very late at night but when we were there, we didn’t hear a peep from any of the other guests – pleasantly surprised, as judging from the cars in the parking lot, the property was very full that weekend. None of the usual irritating disturbances like doors slamming in the hallway all night, or hearing folks talking or the TV next door. We slept like babes, although the mattress – in good condition – was nonetheless a pillow top and, therefore, way to soft for my preference. Good quality linens, though.

Despite its far eastside location, super-easy access to 264 and so quick to get around. We drove everywhere from downtown to the Waverly Hills Sanitorium on the southside and got everywhere we wanted to go within 20 minutes of the hotel. I plan on staying here next time I make a purpose trip or just pass through Louisville. Highly recommend!

Room Tip: Even-numbered rooms face parking lot, but NONE face a free-way...great for sleeping!
See more room tips
  • Stayed March 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank IndyAngie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review, February 26, 2016
Thank you for your review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tollesboro, ky
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 20, 2012

Stayed here for a business trip. They supplied a packnplay for our two month old, which was very handy.
Great location. Just a couple of minutes from the malls and main highways but far back enough to get away from the noise of the traffic.
Nice breakfast with the stay. Courteous staff. No reservations about stating there again.

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jcu007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review, February 26, 2016
Thank you for your review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Louisville East

Property: Hawthorn Suites by Wyndham Louisville East
Address: 751 Cypress Station Dr, Louisville, KY 40207-5153
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Louisville
#7 Best Value Hotel in Louisville
#10 Business Hotel in Louisville
#13 Romantic Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hawthorn Suites by Wyndham Louisville East 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hawthorn Suites By Wyndham Louisville East Hotel Louisville
Hawthorn Suites Louisville

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