The staff went out of their way to help us. My husband was participating in the Old Kentucky Home Bike ride and had received one of the jersey's and t-shirts provided, which he was wanting to wear the next morning. Always washing a new shirts due to the new smell, I had stopped by the guest laundry room after checking in, to make certain there was a dryer so I could wash them out by hand and dry them that evening. Unfortunately, after having washed the shirts and getting change for the dryer, was told that the dryer was not working at this time. Knowing that the shirts would not dry out by the morning by just hanging up in the room, I stood there with wet shirts in my hands, not quite knowing what to do next. Without missing a beat, the clerk suggested that she could dry them in their commercial dryer (if I wouldn't mind) and have them done within the next hour or so! I was overwhelmed at her eagerness to help me. Not only did the clerk and housekeeping staff take care of this, but when I went down to the lobby to pick them up, the shirts were neatly folded perfectly. Once again, I just wanted to say that the staff went out of their way to help me and my husband in this situation. It's always the little things that earn my respect and loyalty. My husband and I already plan on staying at this Hampton whenever we are traveling in the area. GREAT JOB! THANK YOU VERY MUCH!!!!!
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- Also Known As:
- Hampton Inn Louisville- i-265 East Hotel Pewee Valley
- Louisville Hampton Inn