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“The better Hampton Inn option in Louisville”

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Hampton Inn Louisville-Northeast
Ranked #28 of 102 Hotels in Louisville
Certificate of Excellence
Reviewed May 17, 2013

Looking for a Hampton on the east side of the city? This property is your better option. A clean, well serviced hotel with the usual Hampton amenities. Location sets it apart as several dining options are in walking distance, as well as a few stores.

  • Stayed: May 2013, traveled on business
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Thank ozdess9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew M, General Manager at Hampton Inn Louisville-Northeast, responded to this reviewResponded May 23, 2013

Ozdess9-
Thank you for your review of our hotel. We appreciate you taking the time to share your experience with others who might be considering our hotel. Please let me know if there is anything I can do for you.

Sincerely,
Matthew McCloud
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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463 - 469 of 516 reviews

Reviewed May 15, 2013

Great Hotel, Very good value, super clean rooms, bathrooms and hotel, frendly and knowledgable staff, complimentary breakfast, great location. Best kept secret in Louisville! plenty of free parking, restaurants very close by, right off interstate.

  • Stayed: May 2013, traveled with family
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Review collected in partnership with Hampton
Thank mitchbass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew M, General Manager at Hampton Inn Louisville-Northeast, responded to this reviewResponded May 23, 2013

Thank you for sharing your kind words about our hotel and your stay. We appreciate you allowing our team to be of service, and for noticing our effort. I will be sure to share your thoughts. Please let me know if I can be of service to you.

Best regards,
Matthew McCloud
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2013 via mobile

It's a nice Hampton, clean rooms, standard Hampton breakfast, friendly employees. However, they apparently aren't interested in impressing Diamond HHonors members who are staying with points. Every other room got a morning paper except us and there were no welcome snacks.

  • Stayed: May 2013
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Thank DrDougB57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew M, General Manager at Hampton Inn Louisville-Northeast, responded to this reviewResponded May 13, 2013

DrDoug-
Thank you for your review of our hotel, and for choosing the TripAdvisor platform to share your thoughts.

We apologize a newspaper was not delivered to your room. I'm certain this was a mistake and not intentional. Although we have gone away from daily delivery of newspapers, we did deliver the local paper each morning of Kentucky Derby weekend to all guest rooms. As a Hilton HHonors Diamond member, you would be the first to receive a paper-whether using points or on a regular stay. I am sorry we missed this.

I did review your HHonors preference and noted a preference for Bonus Points over a snack, and this preference is why no snack was offered. If this is incorrect, please feel free to reach out to me and I am happy to change it for you. Additionally, we would have been happy to provide something to you upon request. Please feel free to ask, and we will always try our best to say "Yes", no matter the question.

Thank you for allowing our team to be of service to you. I hope you enjoyed your visit to Louisville for the Derby!

Best regards,

Matthew McCloud
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2013

Clean. Comfortable. Easy to find. Quiet. Breakfast was good; nice variety. Close to restaurants and stores. Staff was helpful with restaurant directions. I would stay there again. I paid $105 before taxes on a Tuesday night.

  • Stayed: May 2013, traveled with family
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Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, General Manager at Hampton Inn Louisville-Northeast, responded to this reviewResponded May 8, 2013

Richard-
Thank you for your review of our hotel. We appreciate your thoughts, and thank you for choosing the TripAdvisor site to share them. I will share your words with our staff. Please feel free to contact me if I can be of service to you.

Sincerely,

John Morton
General Manager

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Reviewed April 20, 2013

Stayed at this hotel for one night. I was reserved one of the suites and was very impressed with the size of the living area, bedroom and bathroom. The bed and pillows were some of the most comfortable that I have used.

  • Stayed: April 2013, traveled on business
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Review collected in partnership with Hampton
Thank Don W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, General Manager at Hampton Inn Louisville-Northeast, responded to this reviewResponded April 24, 2013

Thank you for allowing our team to serve you during your visit to Louisville. We appreciate your thoughts, and are thankful you chose the TripAdvisor site to review our hotel. We hope to be of service to you again in the future. Please feel free to contact me if I can be of service.

Sincerely,

John Morton
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2013

My room was booked next to the elevator. I called the front desk and informed them that I wanted to be moved away from elevator, problem was resolved within minutes by the manager. Did not use pool or exercise room, so cannot comment.

  • Stayed: March 2013, traveled on business
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Thank saspin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, General Manager at Hampton Inn Louisville-Northeast, responded to this reviewResponded April 17, 2013

Thank you for your review of our hotel, and for noting the helpfulness of one of our team members. We always appreciate the opportunity to resolve a guest's concern, and we thank you for letting us make it right during your visit. We are grateful you chose our hotel during your visit to Louisville, and look forward to the opportunity to be of service again should your travels bring you back. Please let me know if there is anything I can do for you.

Best regards,
John Morton
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2013

The entire staff is extremely friendly and helpful, well versed in restaurant selections, local attractions or sight seeing. Rooms are clean and neat, amenities of microwave and mini refrigerator are readily available The grounds and lobby area are well taken care of. Restaurant choices in the area are numerous from fast food to white table cloth dining.

Breakfast of hot waffles, oatmeal, eggs, sausage and biscuits and gravy Fruit, yogurt, cereal and Danish. Plenty of coffee and tea selections.

Easy access from I-265 in all directions

Do yourself a favor, and if your in the area stop in and experience southern hospitality.

Room Tip: All room selections are good
See more room tips
  • Stayed: March 2013, traveled on business
    • Value
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Thank Steven E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, General Manager at Hampton Inn Louisville-Northeast, responded to this reviewResponded March 28, 2013

Steve-
Thank you for your kind words about your recent stay. We are always grateful when guests share their experience with others, and appreciate you choosing this avenue to give your thoughts. We look forward to serving you during your next visit to Louisville. I will be sure to share your comments with our team. Thank you again for choosing our hotel.

Best regards,
John Morton
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Louisville-Northeast

Address: 4100 Hampton Lake Way, Louisville, KY 40241-2006
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Louisville
#6 Best Value Hotel in Louisville
#6 Family Hotel in Louisville
#16 Business Hotel in Louisville
Price Range: $106 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Louisville-Northeast 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Hampton Inn Louisville- i-265 East Hotel Pewee Valley
Louisville Hampton Inn

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