Me, my wife, and three kids stayed over the Memorial Day weekend. Almost everything was top notch! The breakfast was a notch above your standard hotel breakfast, the room was clean, the pool and hot tub were nice, the hotel staff was very courteous. My only complaints were small ones. We had a room directly above the pool/hot tub area. This caused a strange "chemical" odor in our room which never fully went away during our entire stay. I did get an air freshener spray bottle from the front desk, but the problem persisted. We did not spend too much time in the room, so we could deal with it. The other annoyance was in the evenings, many times if you went to the front desk, it would be several minutes until someone showed up to help. This was especially bothersome when there were not any clean pool towels available. Not sure if this is always the case, or if they were short staffed that weekend, but more timely help in the evenings would be nice. I still give it an above average rating because those two items were not enough to make us not stay there again. All other things were above average and we enjoyed our stay. We did the louisville travel special through one of the websites and were satisfied with the rate for our room.
- Official Description (provided by the hotel):
- The newly-renovated Spring Hill Suites Louisville Hurstbourne hotel in Northeast Louisville will energize and enrich your visit with tech-savvy amenities and outstanding service. Just off I-64 & 1-265, we’re near attractions like The Summit Shopping Mall, Louisville Slugger Museum, Churchill Downs, Tom Sawyer Park, and Basketball Academy. Smartly designed studio suites are 25% larger than traditional rooms and provide separate areas for working, relaxing and sleeping, with free WiFi, mini-fridges, microwaves and pull-out sofa beds. ... more less
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- Also Known As:
- Springhill Suites - Louisville Hurstbourne/North Hotel Louisville
- Louisville Springhill Suites