5 day stay in August 2011. Hotel staff was welcoming and accommodating. Staff provided extra pillows and linens when requested. The rooms are very cramped - when the sofa bed is in use it blocks egress. Guests located in the bed or bath area have to crawl over the sofa bed to get out of the room or to access the kitchenette. The king bed was hard but the linens were satisfactory. Be careful in the shower - the bathtub is very slippery, despite the roughened foot-surface. Hotel does not provide rubber tub mats.
Air conditioner had a chemical smell. It blows directly onto the bed, awakening sleeping guests with a loud blast of frigid air several times a night. Rooms on the "quiet" side of the hotel overlook the parking lot and are noisy since sound comes in through-wall air conditioners.
Breakfast was not up to usual Marriott suite standards. During our stay there were no scrambled eggs; bananas appeared only once. You had to use a plastic fork to take waffles off of the hot iron, since tongs were not provided until the last day.
All public areas were generally clean, except for the exercise room where no water was provided in the dispenser. The hygienic wipe dispenser was empty and video screens were scuzzy. The exercise machines worked okay.
- Official Description (provided by the hotel):
- The newly-renovated Spring Hill Suites Louisville Hurstbourne hotel in Northeast Louisville will energize and enrich your visit with tech-savvy amenities and outstanding service. Just off I-64 & 1-265, we’re near attractions like The Summit Shopping Mall, Louisville Slugger Museum, Churchill Downs, Tom Sawyer Park, and Basketball Academy. Smartly designed studio suites are 25% larger than traditional rooms and provide separate areas for working, relaxing and sleeping, with free WiFi, mini-fridges, microwaves and pull-out sofa beds. ... more less
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- Also Known As:
- Springhill Suites - Louisville Hurstbourne/North Hotel Louisville
- Louisville Springhill Suites