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Microtel Inn & Suites by Wyndham Louisville East
Ranked #26 of 98 Hotels in Louisville
Reviewed August 11, 2014

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
1  Thank hatchzookeeper
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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768 - 774 of 1,292 reviews

Reviewed August 10, 2014

  • Stayed: August 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
1  Thank Brenda E
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 9, 2014

The hotel was as I expected- no frills, safe, and clean. Vanessa at the front desk was very friendly and helpful. She offered me a room away from the ice machine for my five-night stay. The room was small as others have said. I was out all day and just used the room to sleep, so it worked well for me. The only things that bothered me were the scratchy towels, but I survived.

  • Stayed: July 2014, traveled solo
    • Location
    • Rooms
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1  Thank AlexandraBrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vani B, General Manager at Microtel Inn & Suites by Wyndham Louisville East, responded to this reviewResponded August 11, 2014

Dear Guest,

We thank you for your feedback and is sorry for not able to meet your expectations related to scratchy towel.This is to inform you that we use enzyme based Eco lab detergent capsules for washing along with the softner.

Thank you and look forward to serve you better in near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2014

  • Stayed: July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
1  Thank Doug J
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 7, 2014 via mobile

Stayed one nite on the road to college visit. It was clean and had free wifi. I'm a business traveler and expected a modest room. Check. However we stayed there because it was the lowest price option. Not worth the 'savings' which was still minimal. Will spend more to get better towels and accoutrements (unable to buy a bottle of water; one machine, empty).

Stayed: August 2014
1  Thank Bighutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vani B, General Manager at Microtel Inn & Suites by Wyndham Louisville East, responded to this reviewResponded August 8, 2014

Dear Guest,

We thank you for your feedback and sorry to know that we are not able to serve you to your expecations.This is to inform you that our hotel is recently renovated .We do provide the linens as per the franchise standards. We are glad to know that you found the facility clean and liked the free wi-fi. Vending machine services are provided through third party.Your concern will be addressed with them.

Thank you and look forward to serve you better in near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2014

I needed to book a hotel last minute and this was one of my few choices. I was deceived when in the lobby, since it actually smelled good! Once the elevator for the 2nd floor opened I was hit w/a nasty smell. Unfortunately the smell only got worse in my tiny room. Smelled like cat pee. Tossed and turned all night b/c the smell was so gross. Made a mental note to stop and buy air freshener before returning for a 2nd torturous night. Well...my room spray didn't mask the odor-I'm currently here, listening to running above me and someone taking a shower next door. Yes, you get what you pay for-but this is what I would expect from a super 8 and now I'm thinking super 8's pictures looked better! Thank god I'm only in Lville 2days this trip! Never again!

Room Tip: No room here can possibly be a good room.
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  • Stayed: August 2014, traveled on business
    • Value
    • Cleanliness
    • Service
Thank missjoeli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vani B, General Manager at Microtel Inn & Suites by Wyndham Louisville East, responded to this reviewResponded August 8, 2014

Dear Valued Guest,

We thank you for your feedback.We are sorry for not able to meet your expectationsOur 24 hour front desk staff assist the guests if addressed any concerns during the stay.Our goal is to provide the best services at all times.We renovted the hotel recently. This is to inform you that we do not allow cats.We do have preventive maintenance procedures like cleaning AC units on a regular basis and shampooing the carpets from time to time.

Thank you and look forward to an opportunity to serve you better in near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2014

  • Stayed: August 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
1  Thank Janice O
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Microtel Inn & Suites by Wyndham Louisville East

Address: 1221 Kentucky Mills Dr, Louisville, KY 40299-6353
Phone Number:
Location: United States > Kentucky > Louisville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Louisville
#22 Romantic Hotel in Louisville
#24 Family Hotel in Louisville
#31 Business Hotel in Louisville
Price Range: $64 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Louisville East 2*
Number of rooms: 99
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Also Known As:
Microtel Inn Louisville East Hotel Louisville
Microtel Louisville
Microtel Hotel Louisville e
Louisville Microtel

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