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“Great value -- very clean -- but housekeeping...”

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Microtel Inn & Suites by Wyndham Louisville East
Ranked #24 of 97 Hotels in Louisville
Reviewed March 9, 2013

The room was very clean...but getting a knock on the door starting at 8:30am by housekeeping is unnecessary for check out at 11am -- and then after 5 times of them doing this they were loud in the hallway with other housekeeper and their carts and knocking on other doors -- I am very disappointed in this --- hospitality people -- is this what you teach them to do? I sure hope not bc this only makes people NOT want to stay again

  • Stayed: March 2013
    • Value
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Thank brooke b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vani B, General Manager at Microtel Inn & Suites by Wyndham Louisville East, responded to this reviewResponded March 11, 2013

Dear Valued Guest,

We thank you for your valued review and sincerely apologize for the inconvenience caused to you.
We will address the issue with the concerned department .

Thank you and give us a chance to serve you better in near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (1,282)
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1,083 - 1,089 of 1,282 reviews

Reviewed March 8, 2013

This really is an average hotel, small(I mean really small) rooms if you just get one "queen" bed. That was only$50 on hotels com which is a good price compared to the other hotels close buy. Breakfast is worse than Comfort Inns if you travel a lot then you can only imagine. Rooms and hotel is very clean and the location is great and near quite a lot. As to driving to the hotel I had no issue whatsoever and actually found it well located and easy to get to, but then I travel a lot and some folks might find it a little challenging. There is a Waffle House and Cracker Barrel on the same road, so you do have some options for breakfast. Plenty of places to eat for dinner also. The is a Garden Ridge across the street. They have a ton af TV channels, really nice internet and plenty of parking and if you have a large vehicle you can park in Garden Ridge lot across street. Bathroom was large and nice and most importantly clean. They do have little sofa bed (little) that the kids might enjoy if you are traveling with them. So I would say this property is between Average to Very Good, If the rooms were a little bigger and if the breakfast room was larger and they actually had a breakfast it might be a Very Good. Just in case its cold cereal, reconstituted juice, cold hard boiled eggs, stale danish, bread and bagels, sometime egg rounds and sausage links, all the stuff you can buy at Sam's club, which by the way is across the street:) Oh and service at the desk is just well..... like they said OK mostly.

Room Tip: Rooms with two beds are much larger even if there is just one of you, rooms to the north are next to...
  • Stayed: March 2013, traveled on business
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2  Thank steve p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vani B, General Manager at Microtel Inn & Suites by Wyndham Louisville East, responded to this reviewResponded March 11, 2013

Dear Valued Guest,

We thank you for your valued comments.We do provide continental breakfast over and above as per the franchise standards.There was no breakfast concept when this hotel was built.We did renovated the breakfast area within the hotel space.

Thank you and look forward to serve you in near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2013

  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Hendrik L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Vani B, General Manager at Microtel Inn & Suites by Wyndham Louisville East, responded to this reviewResponded March 11, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 5, 2013

  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Kristi K
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Vani B, General Manager at Microtel Inn & Suites by Wyndham Louisville East, responded to this reviewResponded March 11, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 4, 2013

  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Jerome L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Vani B, General Manager at Microtel Inn & Suites by Wyndham Louisville East, responded to this reviewResponded March 11, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 4, 2013

We stayed overnite while traveling. For the price of the room for the night, it was worth it. It would never do it for an extended stay. The room was clean and comfortable, but I can see why they call it MICROtel. The room was very tiny. Bur if I were traveling and only needed a room for a few hours of sleep, I would stay again.

  • Stayed: February 2013, traveled with family
    • Value
    • Sleep Quality
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Barbara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vani B, General Manager at Microtel Inn & Suites by Wyndham Louisville East, responded to this reviewResponded March 11, 2013

Dear Valued Guest,

We thank you for your review and glad to know that we were able to meet your requirement for one nite stay.

Thank you and look forward to serve you in near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 24, 2013

Stayed only one night. Room was very clean; not spacious....but it's a "micro" tel. However, it was very sufficient for what we needed. Staff was friendly and very helpful. The hallways, etc. were clean and well lighted. Breakfast was fresh and had a variety of food. Very nice hotel with exceptional pricing. Would stay again.

  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank pastorswife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vani B, General Manager at Microtel Inn & Suites by Wyndham Louisville East, responded to this reviewResponded February 26, 2013

Dear Guest,

We thank you for sharing your experience with other travelers.We are glad to know that we were able to serve you to your expectations.Your appreciation motivates our team to continue to provide the best exceptional services at all times.

Thank you and look forward to serve you in near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Louisville East

Address: 1221 Kentucky Mills Dr, Louisville, KY 40299-6353
Phone Number:
Location: United States > Kentucky > Louisville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Louisville
#22 Romantic Hotel in Louisville
#24 Family Hotel in Louisville
#31 Business Hotel in Louisville
Price Range: $64 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Louisville East 2*
Number of rooms: 99
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Also Known As:
Microtel Inn Louisville East Hotel Louisville
Microtel Louisville
Microtel Hotel Louisville e
Louisville Microtel

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