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Ramada Plaza Louisville Hotel and Conference Center
Ranked #89 of 99 Hotels in Louisville
Reviewed April 27, 2014

I stayed at this Ramada Inn Louisville Kentucky for a business trip. the reason why I stayed here is because they provide transportation to and from the airport.they are doing construction on the front entrance way area so you have to use the side door. The restaurant is under renovation which they neglect to tell you when you book the reservation. As far as cleanliness the common areas and food area for breakfast is satisfactory. As far as the hotel room goes they're not taking much pride in the cleanliness of the rooms. There were several spackle marks in the bathroom the shower area was not cleaned properly and there was hair on the floor there were Cheetos on the desk chair and on my second night staying there a cock roaches crawling on the wall. The staff was helpful and friendly enough so I cannot be the place but as far as cleanliness this was not my first choice

  • Stayed: April 2014, traveled on business
    • Value
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Review collected in partnership with Ramada
Thank Bobby A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ted H, General Manager at Ramada Plaza Louisville Hotel and Conference Center, responded to this reviewResponded April 29, 2014

Good Morning,

Thank you for your feedback on your recent stay with us, as we value that information very much. Please email me at tedhasbrouck@ltshospitality.com and tell me the next you
plan to come through the City. I look forward to meeting you on your next visit.

Best Regards,
Ted Hasbrouck, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,181 - 1,187 of 1,511 reviews

Reviewed April 27, 2014

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Jonathan V
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ted H, General Manager at Ramada Plaza Louisville Hotel and Conference Center, responded to this reviewResponded April 29, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 23, 2014

I attend the Conglomeration convention each year at this hotel. Last year we had a room with lots of problems. This year was so much better: everything worked, was clean, staff was courteous.

My girlfriend had forgotten her black jacket on the desk chair when we left. We called back asking if anyone had turned it in. It hadn't been turned in that morning but a day or so after it was found and turned in. Everything that was in her pockets was still there also. They shipped it back to us for a small fee so we didn't have to drive back to get it.

Room Tip: Our room was 1107, just down the hall from registration.
See more room tips
  • Stayed: April 2014, traveled as a couple
    • Value
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Thank Nezeray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ted H, General Manager at Ramada Plaza Louisville Hotel and Conference Center, responded to this reviewResponded April 29, 2014

Good Morning,

Thanks for your feedback on your stay and we value that information very much. I would like for you to let me know when you are coming to town next time to have the chance to meet you. We
look forward to seeing you on your next trip.

Thanks again,
Ted Hasbrouck, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2014

  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank Tim K
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ted H, General Manager at Ramada Plaza Louisville Hotel and Conference Center, responded to this reviewResponded April 29, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 18, 2014

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Ramada
Thank Tonya S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ted H, General Manager at Ramada Plaza Louisville Hotel and Conference Center, responded to this reviewResponded April 21, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 18, 2014

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank TechTalkWRLR
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ted H, General Manager at Ramada Plaza Louisville Hotel and Conference Center, responded to this reviewResponded April 21, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 18, 2014

Not universally accessible. Injured falling in insecure bathtub. Dead mouse rotting in hall. No cups.

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Marian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ted H, General Manager at Ramada Plaza Louisville Hotel and Conference Center, responded to this reviewResponded April 21, 2014

Good Morning,

Thanks for your feedback on your recent stay. We value those as we work to continually improve, all year. Please email me when you may be coming through town again and
I will set up the reservation for you. tedhasbrouck@ltshospitality.com is my email address.

Best Regards,
Ted Hasbrouck
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Louisville Hotel and Conference Center

Address: 9700 Bluegrass Pkwy, Louisville, KY 40299-1904
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #89 of 99 Hotels in Louisville
Price Range: $77 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Louisville Hotel and Conference Center 3*
Number of rooms: 383
Official Description (provided by the hotel):
The new Ramada Plaza Hotel Louisville features all new guest rooms, 32 inch HD TV's, Indoor Pool, Sauna, Fitness Center, Arcade, Gourmet Coffee Shop, Family Pizza Restaurant, Nightclub, Business Center, Free Airport Shuttle and has over 40,000 SF of banquet and Exhibition space. ... more   less 
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Also Known As:
Ramada Plaza Louisville Hotel Louisville

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