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“Family Fun Weekend March 2014”

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Ramada Plaza Louisville Hotel and Conference Center
Ranked #84 of 95 Hotels in Louisville
Level Contributor
119 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Family Fun Weekend March 2014”
Reviewed March 16, 2014 via mobile

There are ups and downs to this hotel. Down: no refrigerator or microwave in the room. Up: nice pool and indoor play area for small children (no kiddy pool). Down: no continental breakfast. Up: big screen at one end of indoor pool area to watch tv. Down: needs updating. Up: nice pizza place, "Wicky Pizza". Down: no hot tub. Don't think we will be back.

Stayed March 2014
Helpful?
Thank medic1644
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ted H, General Manager at Ramada Plaza Louisville Hotel and Conference Center, responded to this review, March 17, 2014
Greetings!

We thank you for the feedback from your recent stay with us in Louisville, and value your thoughts and opinions. Let me know the next time you are coming to the area. Email me at tedhasbrouck@ltshositality.com and I will set up the reservation. We'll see you on your next visit!

Thanks again,
Ted Hasbrouck, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
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English first
Louisville
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 11, 2014

This was by far the worst hotel I've ever stayed in. Except for the beds, everything needed upgrading. Or possibly demolition would be easier. The heating/air system had to have been from the 1970's.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
1 Thank Renee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ted H, General Manager at Ramada Plaza Louisville Hotel and Conference Center, responded to this review, March 17, 2014
Good afternoon,

Thanks for the feedback on our hotel, and we value that while we work to continually improve. Please email me at tedhasbrouck@ltshospitality.com when you know when you're needing a room in the area, and I will check availability. Thanks again, and we'll see you on you next trip!

Best Regards,
Ted Hasbrouck, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Louisville hotels

Morgantown, Kentucky
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 10, 2014

Service was great! Needed some hygiene products and asked if they had a shop in the hotel to buy items. The answer was no but asked what we needed and they more than happy to help. And they were extremely busy at the time. About two hours after leaving we realized one of our children left over $50.00 in the room. And when we called they went to the room and found the money also, they checked the room just incase we forgot anything else. And my other child had left pants and two pairs of socks. Other amenities really nice. Large pool with lifeguard, small arcade and small play area to pool for smaller children. Good pizza located in hotel.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bball_mom_2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ted H, General Manager at Ramada Plaza Louisville Hotel and Conference Center, responded to this review, March 11, 2014
Good Morning!

Thanks for the feedback on your recent stay, and we're glad to hear you liked the hotel facilities and services. Our Pool is one of the largest indoor pools in tghe region and gets a lot of use. Look for me the next time you come in, and we'll have coffee together.

Thanks again!
Ted Hasbrouck,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clarksville, Indiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 8, 2014

My fiancee and I stayed here for the arcade expo. The staff is friendly and the bed is comfy but that's all I can say. The WiFi is extremely poor, only one power outlet in the room, the wallpaper is peeling in the bathroom, the ceiling is in poor condition, the toilet didn't flush correctly, and to top it off we tried about 8 times to get a hold of room service with the phone number front desk gave us because the extension didn't work that they had posted. No one ever answered. What's the point of having room service if no one answers?

Room Tip: Choose another hotel...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leesha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ted H, General Manager at Ramada Plaza Louisville Hotel and Conference Center, responded to this review, March 10, 2014
Good Day,

We have your feedback from your recent stay with us, and we value the information.
Please accept my invitation for a complimentary night in the next year, based on
availability. Just email me at tedhasbrouck@ltshospitality.com and I will set it up.

Best Regards,
Ted Hasbrouck
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Louisville Hotel and Conference Center

Property: Ramada Plaza Louisville Hotel and Conference Center
Address: 9700 Bluegrass Pkwy, Louisville, KY 40299-1904
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #84 of 95 Hotels in Louisville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Louisville Hotel and Conference Center 3*
Number of rooms: 383
Official Description (provided by the hotel):
The new Ramada Plaza Hotel Louisville features all new guest rooms, 32 inch HD TV's, Indoor Pool, Sauna, Fitness Center, Arcade, Gourmet Coffee Shop, Family Pizza Restaurant, Nightclub, Business Center, Free Airport Shuttle and has over 40,000 SF of banquet and Exhibition space. ... more   less 
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Also Known As:
Ramada Plaza Louisville Hotel Louisville

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