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“Wonderful Staff!!”

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Ramada Plaza Louisville Hotel and Conference Center
Ranked #91 of 102 Hotels in Louisville
Reviewed September 11, 2013

The staff went above and beyond on our stay. Very helpful & friendly. The atruim / pool area is beautiful! Rooms are dated maybe in need of remodeling. I would absoutly stay here again! The pizza place was good too. Great game room for the kids!!

  • Stayed: August 2013, traveled with family
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Thank brystef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada P, General Manager at Ramada Plaza Louisville Hotel and Conference Center, responded to this reviewResponded September 12, 2013

The hotel is great for families! The pool, arcade, Wicks Pizza..all make for a great family experience. With over 340 rooms, we have something for everyone. We have a large conference center (over 40,000 square feet) and we are also popular for conventions and meetings.

Thank you for staying, please come again!

Sincerely,

Dawn McIntire
General Manager

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1,280 - 1,286 of 1,523 reviews

Reviewed September 3, 2013

GOOD>>>>>We arrived before check in and asked if a room was available or to drop out luggage off and the front desk clerk was very helpful.We got a room and unpacked. Asked her and other staff for info on local attractions and distances and they were very nice. They went out of there way. At one point during our 7 night stay our key wouldnt work on the door and they easily made me another one once I should my ID and info proving I was using that room. No problem after that.

Not so good>>>
- Noise from People in the pool can be heard in the rooms off the pool.

-There are two lights in front of the hotel, one at highway, one a block off highway in front of hotel. When you turn at the Stop light FROM the highway, to go down the road in FRONT of the hotel , the turn is very sharp! No railings and a little hard to see in the dark!
-The second one is right after some businesses next door on both sides so you may come up on it sooner then you think.

Room Tip: First floor will let you go right to the pool from your room but is a bit noisier. Pool is kept at 7...
See more room tips
  • Stayed: July 2013, traveled with family
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Thank pam d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada P, General Manager at Ramada Plaza Louisville Hotel and Conference Center, responded to this reviewResponded September 12, 2013

Thank you so much for choosing us! We do hope you will come again and enjoy our hotel with over 340 rooms! We have four floors, so any guests not wishing to be near the pool will have no trouble with a quieter area.

Sincerely,

Dawn McIntire
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2013

We had to get our bed sheets replaced because they had stains all over them. Stains all over ceilling.

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Ramada
Thank Glenn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2013

We bought our room through a Groupon deal and from the research we did, this seemed to be a good deal. I have to admit, the stay was very nice. The staff was friendly and the room was clean. We chose a King room and ours had a refrigerator and microwave. The pool was nice and clean. The pizza joint located in the front of the hotel was GREAT!!! To be honest I felt that the hotel was better than the price we paid.

Room Tip: Poolside rooms can be a bit loud but if you have kids, they are perfect for family fun!
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  • Stayed: July 2013, traveled as a couple
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1  Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada P, General Manager at Ramada Plaza Louisville Hotel and Conference Center, responded to this reviewResponded September 12, 2013

Thank you so much for your kind words, and we are glad you found a deal for the hotel! We are a great place for a week-end away! Please come again!

Sincerely,

Dawn McIntire
General Manager

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Reviewed August 20, 2013

I stayed two nights for a weekend wedding. The property looks like a 1970s Holiday Inn resort that has had a quick makeover. The underlying aged property, as others have noted, is still evident. However, I did not find the property to be as bad as many others have made it out to be. My main complaints are a slight musty odor and some questionably old AC units. The beds are very comfortable, and I was able to use the wireless, and the flat panel TVs are decent. My first room was next to one of the many side door exits and I found it too noisy, and asked to be moved. Front desk staff was helpful in accomodating the request.

Overall, this property is OK, but there are probably much better places to stay. I would stay here again only if I could get a decent deal, say less than $40/night.

Stayed: August 2013, traveled with family
1  Thank Shawn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada P, General Manager at Ramada Plaza Louisville Hotel and Conference Center, responded to this reviewResponded August 21, 2013

Thank you for your kind words..the hotel and staff strives to make everything clean and comforable for our guests, we focus on service and take any concerns seriously, The rooms were all redone a few years ago..and true, its not the newest property, we do offer a great value for the guests.

Thank you,

Dawn McIntire
General Manager

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Reviewed August 13, 2013

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Ramada
Thank David A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ramada P, General Manager at Ramada Plaza Louisville Hotel and Conference Center, responded to this reviewResponded August 21, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 12, 2013

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Ramada
Thank just_smiling
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ramada P, General Manager at Ramada Plaza Louisville Hotel and Conference Center, responded to this reviewResponded August 21, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ramada Plaza Louisville Hotel and Conference Center

Address: 9700 Bluegrass Pkwy, Louisville, KY 40299-1904
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #91 of 102 Hotels in Louisville
Price Range: $76 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Louisville Hotel and Conference Center 3*
Number of rooms: 383
Official Description (provided by the hotel):
The new Ramada Plaza Hotel Louisville features all new guest rooms, 32 inch HD TV's, Indoor Pool, Sauna, Fitness Center, Arcade, Gourmet Coffee Shop, Family Pizza Restaurant, Nightclub, Business Center, Free Airport Shuttle and has over 40,000 SF of banquet and Exhibition space. ... more   less 
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Also Known As:
Ramada Plaza Louisville Hotel Louisville

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