My family of three traveled to Louisville, KY, for a volleyball tournament and arrived after midnight. We found our room to be in terrible shape--mold in the closet door track and on the mirrored doors; the bathroom vent had not been cleaned in a very long time--mold and dust caked in the openings; the heating/cooling vent on the wall unit was almost totally blocked with dirt, dust, and mold; and there was a noticeable moldy odor in the room. Since we have severe mold allergies, we reported the problems to the front desk. The night clerk tried to find us another room, same problems. We left at 1AM.
Would not recommend the hotel (it was downright cavernous) but the night clerk was very nice and understood our situation--we were not charged. If this hotel is not scheduled to be upgraded (or demolished), it needs to be.
Surprised that people who stayed here a week earlier had such an enjoyable stay.
- Official Description (provided by the hotel):
- The new Ramada Plaza Hotel Louisville features all new guest rooms, 32 inch HD TV's, Indoor Pool, Sauna, Fitness Center, Arcade, Gourmet Coffee Shop, Family Pizza Restaurant, Nightclub, Business Center, Free Airport Shuttle and has over 40,000 SF of banquet and Exhibition space. ... more less
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- Also Known As:
- Ramada Plaza Louisville Hotel Louisville