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“Okay for a Groupon Special”

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Ramada Plaza Louisville Hotel and Conference Center
Ranked #86 of 97 Hotels in Louisville
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Okay for a Groupon Special”
Reviewed November 8, 2012

Our room needed to be updated. I think they were renovating some of the rooms and the lobby was very nice. The pool area looked nice, but I thought they had a hot tub and I didn't see one. It would have been nice if they had a complimentary breakfast as that is always a plus for me. It was in a convenient area close to many things.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mel0357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada P, General Manager at Ramada Plaza Louisville Hotel and Conference Center, responded to this review, November 20, 2012
Thanks for coming to the Ramada Plaza. Our goal is to provide a clean and comfortable stay. We are always working on rooms and areas in the hotel to constantly improve for our guests, but are very considerate and only do that during the day time hours. Our location is GREAT, right off the highway in the busy Hurstbourne area with tons of restuarants close by.

Sincerely,
Dawn McIntire
General Manager
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
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English first
A TripAdvisor Member
Reviewed November 5, 2012

The hotel seems to be in the midst of a renovation as projects were unfinished, ie floor baseboards missing in sections, carpeting needs attention in the halls. Pool area was nice.Ceiling in shower had mold growing.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada P, General Manager at Ramada Plaza Louisville Hotel and Conference Center, responded to this review, November 8, 2012
Thank you for choosing the Ramada Plaza. The hotel does have small projects going here and there to continually improve the facility, but nothing large, and we stick to daytime hours during the day to ensure guests are not disturbed in the evening or early mornings. We are always painting, patching, and doing small projects to continue to get better. We want our guests happy and address every comment or concern we get. Also, the hotel is adding a new Spa, which opens at the end of this month! This will be a great enhancement for our guests and give even more rest and relaxation!

Sincerely,
Dawn McIntire
General Manager
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Louisville
Level 6 Contributor
109 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed November 5, 2012

We chose to stay here for the evening as we had an event planned in the conference center. The room smelled terrible, the bedding was rumpled, there was a hairpin on the floor, poor lighting and the shower/tub did not drain. I would definitely not stay here again. The benefit of proximity was the only bonus.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raible01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada P, General Manager at Ramada Plaza Louisville Hotel and Conference Center, responded to this review, November 8, 2012
Thank you for coming to the Ramada for your conference, we have very nice meeting facilities which are quite popular in the city. I am sorry you had a poor experience in your room, we work hard to address every challenge that comes up, and take each comment very seriously. I am happy to speak with your personally to resolve your concerns.

Thank you,

Dawn McIntire
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Ramada Plaza Louisville Hotel and Conference Center

Property: Ramada Plaza Louisville Hotel and Conference Center
Address: 9700 Bluegrass Pkwy, Louisville, KY 40299-1904
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #86 of 97 Hotels in Louisville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Louisville Hotel and Conference Center 3*
Number of rooms: 383
Official Description (provided by the hotel):
The new Ramada Plaza Hotel Louisville features all new guest rooms, 32 inch HD TV's, Indoor Pool, Sauna, Fitness Center, Arcade, Gourmet Coffee Shop, Family Pizza Restaurant, Nightclub, Business Center, Free Airport Shuttle and has over 40,000 SF of banquet and Exhibition space. ... more   less 
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Also Known As:
Ramada Plaza Louisville Hotel Louisville

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