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“Great stay!”

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Louisville Marriott East
Ranked #4 of 97 Hotels in Louisville
Certificate of Excellence
Pittsburgh, Pennsylvania
Level 5 Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great stay!”
Reviewed March 17, 2014

Loved the time spent at Louisville Marriott East! I stayed there in January, so it wasn't a good time for strolls... meaning that I had more time to spend by the pool. :) Great pool, delicious food, nice restaurant and yummy bourbon, and an absolutely amazing and nice decorated Concierge Lounge. The staff was really caring and helpful. One word: absolutely great! (ok, 2 words) This is the place to be when you're in Louisville!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank msasterisk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kris T, Manager at Louisville Marriott East, responded to this review, March 18, 2014
Dear Valued Guest,
Thank you for staying with Marriott Louisville East during your visit to Louisville. We are thrilled that you enjoyed your stay and hope to welcome you again very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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507 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
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English first
New London, Connecticut, United States
Level 6 Contributor
192 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed March 16, 2014

My wife and I stayed at the Louisville Marriott East on March 13, 2014 after touring the Bourbon Trail. We were using our Marriott rewards, so the cost of our stay was minimal. As experienced Marriott patrons, we view this as one of the best Marriott hotels. When my wife and I first walked in, we knew we were in an upscale hotel. Our checkin went very smoothly, and the clerk was very friendly and professional. Our room was immaculate, and the Louisville skyline was visible from the distance. In addition, my wife and I loved the bar, as it had a wide variety of bourbon selections. Furthermore, we had the breakfast buffet in the morning. There was an abundance of food to pick from, and the quality was outstanding. Unfortunately, the hotel is not within walking distance of any major attractions. Other than that, my wife and I strongly recommend it to anyone staying in the Louisville area.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kris T, Manager at Louisville Marriott East, responded to this review, March 18, 2014
Dear Valued Guest,
We wish to thank you for writing a review about your stay with us. We strive to provide excellent customer service and amenities at Marriott Louisville East, and we’re pleased to know you enjoyed your stay. Think about us the next time you visit Louisville – we look forward to welcoming you back again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 13, 2014

I have over 2000 Marriott nights in almost 30 years. This is one of the best hotels in the system. Staff is great...caring...and helpful. Food in restaurant is awesome. Carolyn in the Concierge Lounge is one of the best managers I have ever been with

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wsimonz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kris T, General Manager at Louisville Marriott East, responded to this review, March 15, 2014
Dear Valued Guest,
Thank you for staying with Marriott Louisville East during you recent visit to Louisville. It is always our goal to provide excellent customer service to our guests, so we’re happy to read that you enjoyed your stay. Please think of us next time you’re in town!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boca Raton, Florida
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 5, 2014

I just stayed there with my daughter's gymnastics team. Everyone was extremely helpful and pleasant. While I don't expect to be in Louisville for any reason in the near future, if I were to go back I would definitely stay here again.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank dougruns262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeffreyThompson, General Manager at Louisville Marriott East, responded to this review, March 11, 2014
Dear Valued Guest,

Thank you for staying with the Marriott Louisville East during your recent visit to Louisville for the Gymnastic tournament. It is always our goal to provide excellent customer service to our guests, so we’re happy to read that you enjoyed your stay. Please think of us next time you’re in town!

Sincerely,

Jeff Thompson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 4, 2014 via mobile

Right off the interstate. Brand new hotel. Absolutely beautiful -decorated with whiskey barrels and great arrangements and pictures. Rooms were spacious and everything in the room was well appointed. 7th floor had a great view. Staff was excellent. Charred staff took time to explain The Bourbon Trail. A lot of the food was bourbon infused
Great place to relax while traveling.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank L Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeffreyThompson, General Manager at Louisville Marriott East, responded to this review, March 11, 2014
Dear Valued Guest,

Thank you for taking the time to review your stay with the Marriott Louisville East. We have a passionate team that takes a lot of pride in their work and the hotel. The Marriott Louisville East is proud to be the only bourbon themed 4 diamond hotel in the state of Kentucky. We truly appreciate your business and look forward to serving you again!

Sincerely,

Jeff Thompson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
58 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 1, 2014 via mobile

A long time friend and I took an overnight stay to Louisville for girls weekend. Our room was really clean, beds were really comfortable and staff were reallllly nice! Don't let the outside area turn you away, everything has been completely remodeled. Would def stay here again

Stayed March 2014, traveled with friends
Helpful?
Thank Cee0421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeffreyThompson, General Manager at Louisville Marriott East, responded to this review, March 11, 2014
Dear Valued Guest,

Thank you so much for taking the time to review your stay at the Marriott Louisville East. We’re pleased that you enjoyed your stay and we look forward to welcoming you again in the near future!

Sincerely,

Jeff Thompson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder
Level 5 Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed February 26, 2014

We stayed here because we were viewing the Kentucky Bourbon Trail and it was recommended as the only hotel that featured Bourbon dishes. Although a bit plain on the outside, the rooms are nicely decorated and relaxing. Staff are friendly, but move at a much slower pace than we were used to. Some staff needed a bit more training it appeared, but all in all it was a fun visit and we would definitely stay there again.

Room Tip: We stayed on the third floor and it was very quiet at night. There was no view-just car lot and the...
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hikingwgolden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeffreyThompson, General Manager at Louisville Marriott East, responded to this review, February 27, 2014
Dear Valued Guest,

Thank you for taking the time to review your stay at the Marriott Louisville East. We hope you enjoyed the tours on the Kentucky Bourbon Trail; we have been an official sponsor of the tour since we opened in June 2012. I would love to speak to you and get more details about your experience at the hotel; you can reach me at (502) 491-1184. Thank you again for staying at the Marriott Louisville East!

Sincerely,

Jeff Thompson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Louisville Marriott East

Property: Louisville Marriott East
Address: 1903 Embassy Square Blvd, Louisville, KY 40299-1800
Phone Number:
Location: United States > Kentucky > Louisville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Louisville
#2 Family Hotel in Louisville
#2 Luxury Hotel in Louisville
#4 Romantic Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Louisville Marriott East 4*
Number of rooms: 252
Official Description (provided by the hotel):
The only full-service luxury hotel in the East End of Louisville featuring Charr'd Bourbon Kitchen & Lounge, 1,500 sq. ft. Workout Room, Business Center and Concierge Services. 21,000 square feet of flexible meeting facilities and services complemented by Marriott's renowned meeting expertise. ... more   less 
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Also Known As:
Park Inn Louisville East Hotel Louisville

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