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“Exceeded expectations!” 5 of 5 bubbles
Review of Louisville Marriott East

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Louisville Marriott East
Ranked #2 of 95 Hotels in Louisville
Certificate of Excellence
Indianapolis, Indiana
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Exceeded expectations!”
5 of 5 bubbles Reviewed September 5, 2012

Usually when you book a room in a suburban area of a city, you expect the basic business traveler accommodations -- everything is decent, but nothing sticks out as being superior. However, when I recently stayed here for a work trip, my jaw literally dropped in surprise.

The hotel is gorgeous -- the lobby (which is ENORMOUS), looks like something you'd find in a fancy, downtown establishment. The bar is terrific, and has lots of seating options; my coworkers and I enjoyed a relaxing happy hour on leather couches and chairs. The rooms were spacious, super clean and very modern. The open show is beautiful too. The best part was room service; I had ordered breakfast the night before, to be deliver by 7 a.m. At 7:03 a.m. room service arrived. I asked how much I owed them, and they told me there would be no charge -- because they were THREE minutes late. I even tried to pay them, saying I didn't even notice and 3 minutes hardly counts as "late," but they refused -- talk about great customer service!

I'll definitely be staying there again when my work brings me to Louisville.

  • Stayed August 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank EBF1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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454 reviews from our community

Traveler rating
    341
    93
    11
    6
    3
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 2, 2012 via mobile

Beautiful hotel. Extremely great service! One of the best hotel beds ever! The room was very comfortable, clean, and decorated nicely. Meeting areas seem well appointed. Unfortunately didn't have time to try breakfast but restaurant area seemed nice. There was a live band in the bar area on the night of arrival. Definitely will stay here again!

  • Stayed August 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with La Quinta

Helpful?
Thank RTtraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
2 reviews
5 of 5 bubbles Reviewed August 31, 2012

I stayed at the Louisville Marriott East for one night when I was in town for business. This hotel is not downtown, which was fine because I was visiting offices in the vicinity. I had an easy check-in, and there was complimentary water with orange slices available in the lobby, which was a nice touch!

The lobby of this hotel is absolutely beautiful! They have a huge gym, which I had every intention of using, but didn't have time. :) There is also a nice indoor pool if you are traveling with your family.

My room was spacious and very clean and the bed was super comfortable. I tend to be a light sleeper, especially in hotels, but that was not the case here. I also appreciated having mini fridge in the room.

They serve Starbuck's at the bar in the morning. The barista/bartender was really friendly and helpful, as was all of the staff I encountered during my brief stay.

Overall a great experience. I would recommend this hotel for business travelers or families.

  • Stayed August 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Scarey4477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
1 review
4 of 5 bubbles Reviewed August 29, 2012

I had a great stay at the Marriott East Hotel in Louisville during a recent work trip. The service is incredible and the staff was friendly and accommodating. The hotel has a modern feel and is very spacious. The rooms are clean and inviting. I really enjoyed the work-out facility. The gym was amazing and offered everything and more to a total body workout.

I will stay there every time I visit Louisville. I highly recommend this hotel for anyone looking to stay in Louisville whether for work or leisure.

  • Stayed August 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Hollon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millstone, New Jersey
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed August 19, 2012

Stayed one night for a conference...this is a very attractive property that was extremely clean with a wonderfully helpful staff. Food was nicely presented. Room was spacious with easy to use electronics panel for laptops, internet, etc. A nice surprise - a nicer experience!

  • Stayed August 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bob D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooks,Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 15, 2012

My recent stay at the new Louisville Marriott East was fantastic! Hotel was brand new, staff was excellent, food was great, hotel overall was beautiful. My wife and I even met the Food & Beverage Director & General Manager on a Saturday night.

Room Tip: Concierge Level had excellent views of the city
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level Contributor
140 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 bubbles Reviewed August 9, 2012

We stayed 2 nights in early August - I must say that the hotel is beautiful - a bit fancier than most Marriotts. It has been very recently renovated and everything is new. The new design especially on the main level is impressive. The room was very comfortable - comfortable bed,well-appointed bathroom (fancy shower as mentioned by another reviewer). Room size and appointments are fairly typical of the newer Marriotts. Spacious well-equipped workout area; indoor pool. Had a Marriott burger in the restaurant and it was one of the best ever! Like other reviewers I feel that the initial kinks are still being worked out but would not hesitate to stay there again. In fact, it will be our first choice. It was not very busy but expect this will change as it becomes better known. The staff is very friendly and helpful. Parking is free and the hotel is conveniently located for access to I-64 and the eastern portion of Louisville. Not much around within walking distance - some shopping nearby. Hotel has adopted themes of bourbon and horses so fits in well to local culture. Manager told us they are planning to do bourbon-themed packages.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BGMNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Louisville Marriott East

Property: Louisville Marriott East
Address: 1903 Embassy Square Blvd, Louisville, KY 40299-1800
Location: United States > Kentucky > Louisville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Louisville
#1 Luxury Hotel in Louisville
#2 Family Hotel in Louisville
#4 Romantic Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Louisville Marriott East 4*
Number of rooms: 252
Official Description (provided by the hotel):
The only full-service luxury hotel in the East End of Louisville featuring Charr'd Bourbon Kitchen & Lounge, 1,500 sq. ft. Workout Room, Business Center and Concierge Services. 21,000 square feet of flexible meeting facilities and services complemented by Marriott's renowned meeting expertise. ... more   less 
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Also Known As:
Park Inn Louisville East Hotel Louisville

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