A group of us decided to take the two hour paranormal tour (8p to 10p supposedly). First off, it was hard to find. We finally found the entrance (unmarked through golf course) and followed a staff member up the drive. He entered before us, looked at us, closed the gate and drove on. Sign says "keep gate closed at all times" and that was it, so we did what he did. We got to the parking lot and immediately got yelled at, and I do mean yelled, because we weren't supposed to be there. I explained we were on the tour and weren't sure what to do. The man was VERY irate and rude. I apologized and said that I would be happy to follow the rules if we knew what they were. He told me that I should read the website and told me to get out. Ok. Fine. We drove back down and parked outside of the gate. As we waited, several other cars arrived and they had no idea to do either. Maybe the person taking the reservations should give some information? Anyway, it didn't much improve when we finally did get allowed in. We parked and were told that if we wanted to take pics of the exterior to do it now. One lady walked down the parking lot to take a pic of the full building and the staff FREAKED OUT. They started yelling at her like she was walking through a field of land mines and rudely informed her that she couldn't walk that far away. We got checked in at the driveway, then were told to check in at the office. We were put into a large room that looks like they have meetings or receptions in. Some lady tried to go look at a picture and again, the staff freaked out and yelled at her. At this point, I was over it. They were rude to everyone the whole time. As for the tour itself, the guide kept stumbling over the history. Several people asked questions that were never answered. Total waste of time and money. If you're in to ghost hunting, go to Mansfield Reformatory or Moundsville Prison. WAY better and you don't get treated like a mentally challenged toddler.