This particular location has been plagued with issues since they opened there several years ago. Getting a "C" rating every now then is bad enough, but more than once when I have been in there in the last 5 years something has happened. In 2008 the bartender they had doubled the tips I left on credit card receipts TWICE. The hostess indicated he was stealing from the business as well. I asked why he was still there and she said managment felt sorry for him. It took over a year later before they finally fired him! Their refusal to get rid of him and other weird things there led me not to go back until just this year (went to the downtown location with no problems). You'd think by now the coast would be clear, right? Wrong! Only my third visit back to this place Benny Impellizzeri informs me and my friend that he is going to "position the TV so that others sitting outside can see it". No big deal normally except we weren't asked, just told. As if they were more important than us. I expressed my unhappiness with the disrespect and he simply said "I can't win no matter what". Well you can if you use simple manners! Funny thing was the couple outside never even looked at the TV! Worse our server was a guy with an attitude who barely dealt with us despite an empty restaurant. He took forever to bring the checks (I had asked to make my order to go after this) and then took his sweet time to come back and get paid. Well unfortunately for him he took too long because at that point I was fed up, left the food untouched and just walked out. At some point enough is enough and I could care less if he had to pay out of pocket for that meal.
Pizza here is good but not worth the drama this place comes with, although it does keep with the "Keep Louisville Weird" theme and not in a good way. If you want great pizza and great service BOTH, go to Wicks or ZAs. Those places actually care about customers. Oh and BTW they don't get "Cs" for health inspection scores either.
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