When I arrived at the hotel, Andy the desk clerk was very friendly. He was busy with people in a meeting room, as well as explaining things to a co-worker who didnt speak english, yet the young man still took the time out to personally order my dinner and helped me with recommendations for food. Many people in hotels will not do that. Andy was an exceptional example of "Customer Service".
The hotel is lit very well, the color scheme at the Fairfield is very bright and welcoming. You can tell by walking in the door it's a new hotel that is being well kept. The beds are comfortable, they do not have worn out mattresses and the entire place was very clean.
If I have anything bad to say, it would be the breakfast is subpar, but Andy told me that will change soon, which anything will be an improvement over the scarce variety they have now.
- Official Description (provided by the hotel):
- Fairfield Inn & Suites Louisville East hotel. Located directly off of I-64 & Bluegrass Pkwy, in the Bluegrass Industrial Park. FREE breakfast, indoor pool, wireless internet and free parking! ... more less
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- Also Known As:
- Fairfield Inn & Suites By Marriott - Louisville East Hotel Louisville
- Fairfield Inn And Suites By Marriott - Louisville East