Never been to Kentucky ever in my life. My husband, and my 4 year old daughter, stayed 1 night, they put us in a horrible room, toilet didnt work right, noise constantly from the road. Noise from the gym which was the room next to us. You know I didnt want to complain, because I was getting at least a cheap rate. Im on a budget. I bring my own pillows, so does my husband, we have back issues, and our pillows are for back support. Hotel pillows do not work. None the less we check out, And go home. Today, the next day, I receive a charge for 2 missing pillows. As if I would steal pillows. So I called and I tried to get this taken care of, at first she did not want to take it off, because of what was reported. She said we should have had 8 pillows. I didnt count the pillows, and next time I go anywhere I will. But since housekeeping said they were missing, we get charged. Horrible service, they were rude, and when I get upset all they want to do is rush me off the phone and say that it was refunded back to me. I used to work for the hotel industry. That is not a way to treat a guest. For one, word of mouth, note the review I am writing. So much was wrong with the room. But, it was one night and after driving all day, I didnt care. I wouldnt stay there ever again, and as far as Ramada goes, I will never stay at another.
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- Also Known As:
- Ramada Limited And Suites Airport / Fair / Expo Center
- Ramada Limited & Suites Airport / Fair / Expo Hotel Louisville
- Ramada Louisville
- Louisville Ramada