The hotel was perfect for our New Year's Eve plans. The front desk staff was very nice and the rooms were clean. I was very disappointed in the way the clean staff behave. Check out is not till noon. Before 8:30 am housekeeping lightly knocked on our door and proceeded to walk in. Thankfully my husband had the bathroom door open. The house keeper apologized but still woke me up. An hour and a half later he almost entered our room again and told my husband the room needed cleaning. Finally at approximately 10:30 we loaded out belonging on a cart and house keeping entered the room while we were waiting in the elevator. I probably will not stay that this particular hotel again for that reason. There is a very nice Comfort Suites next door that doesn't have harassing housekeeping.
- Official Description (provided by the hotel):
- Warm Welcome A new signature arrival will welcome you to the property including new lighting, to guide your way, landscaping & design features that create an energized & branded sense of welcome that is universally recognizable. Customized music & scent selections engage guests in a full sensory experience. New Service Promise: A Best-in-Class service culture Stay Real to further ensure the team develops the behaviors & skills to serve guests so they feel like individuals & not numbers; genuine people delivering real service. We are Louisville s Newest Holiday Inn located at the airport (SDF). Located off of I-65 at Fern Valley Rd., exit 128. Stay with us; park & fly with us to Louisville International Airport in our 24-hour complimentary shuttle service. Our full-service facility will take care of all your needs & exceed your expectations! See a different game in the Sporting News Grill, a sports themed restaurant to provide the perfect place to connect, dine & catch your favorite team in action during a stay at the Holiday Inn Louisville Airport. Close to where you need to be Minutes away from; Louisville International Airport (SDF), UPS World Hub, FedEx, Ford, GE & the other many companies in the area. Also, enjoy the many attractions in Louisville; Fair & Expo Center, Six Flags, University of Louisville, & of course, home of the fastest two-minutes in sports; Churchill Downs Kentucky Derby. ... more less
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- Also Known As:
- Holiday Inn Airport South Hotel Louisville