Each year I go to Louisville on Business and I generally stay in this area because of the ease of highway access and all of the restaurants and some shopping nearby.
I was hoping to be able to write a wonderful review for this hotel because I had heard it was updated.
I stayed in the older section of the hotel - a strip down the one side. I might have enjoyed the newer tower portion of the hotel as it seemed to be closer to everything in the hotel. It was a very long walk to the hotel amenities.
Yes, the bed and pillows were comfortable.
There was downsides to my stay. The air/heat unit was clanky all through the night. The balcony door was tough to lock and close properly. There was a sink drain plug in the light fixture over the sink. When I noticed it I saw just how dirty the fan unit in the bathroom was. There is NO in room safe. The front desk offers to do a lockup at the desk. But, as mentioned earlier, it was a journey to get there. As a matter of fact it would be easier (although less convenient) to get into your car and drive around to the main area of the hotel.
I looked at the menu for the restaurant and room service. Nothing special on there and the prices seemed a little on the high side. On one of my journeys through the old wing of the hotel there were a lot of room service plates in the hallway mostly with untouched food on them.
The noise level in the hotel at night is not good. Every door closure bangs through your room and rattles your door. Anyone walking by and speaking in the hallway sounds so close you wake thinking they are in your room.
I won't return to this hotel.
- Official Description (provided by the hotel):
- Newly Renovated The Holiday Inn Hurstbourne I-64 East is located in the heart of Louisville's East End, just blocks away from shopping, several restaurants as well as business & industrial parks. Our hotel is 10 miles northeast of Louisville International Airport, the Churchill Downs/KY Derby Museum. The Holiday Inn Hurstbourne, I-64 East, offers full conference facilities for up to 800 people with 13 function rooms available. Catering and audio/visual offices are onsite to help with your function. Enjoy our Winner's Circle Restaurant & Lounge, featuring a menu laced with Kentucky fare. Special rates for RVIA, National Farm Machinery Show, Mid-America Truck Show, KY Derby, the Abbey Road Music Fest & National Street Rods! ... more less
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