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“Very friendly staff and great view”
Review of Galt House Hotel

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Galt House Hotel
Ranked #28 of 95 Hotels in Louisville
Nashville, Tennessee
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Very friendly staff and great view”
Reviewed August 25, 2014

Bell Staff, Chico was very friendly and has been at the hotel for 30 years. Hotel is right off the water, and was a nice walk to local restaurants and great sunset. Room was clean and the bed was very comfortable. Room had refrigerator and wet bar (sink /coffee/ water).

Room Tip: suite rooms in the east tower are very nice. Comparison to the Embassy Suites brand.
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  • Stayed August 2014, traveled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank RNor4306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda C, Public Relations Manager at Galt House Hotel, responded to this review, August 26, 2014
Thank you for your review. Chico truly is a great asset to our team. We look for forward to having the opportunity to host you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,845 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (959)
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Bonaire, Georgia
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 25, 2014

That place is getting old. Our bedroom was musty and the AC grounded all night to try to stay at 77. No fridge (you have to pay extra for it), no ice machine either.
The coffee shop/deli in the big atrium is so slow to serve you even a coffee it is beyond explanation.
For such a mammoth of a hotel, the front desk is also pretty small.
You pay for the location and the great view of the Ohio river from the atrium (I call it the atrium but I think it is called otherwise).
Plan on wearing comfortable shoes because you are gonna walk. A LOT.

On a more positive note, the restaurant on 25th floor has a fantastic view and excellent food. Of course, you pay for it. But it is worth it this time.

  • Stayed August 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank nadiabertin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda C, Public Relations Manager at Galt House Hotel, responded to this review, August 26, 2014
As a hotel we are constantly attempting to improve our property. The efforts are ongoing and we appreciate your review. We hope that you find it much improved upon your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln
1 review
Reviewed August 25, 2014

The bed in my room was average at best. It was a not comfortable. I experienced late night noise every night outside my room on a common area balcony and in the hallway outside my room. The hallway noise was due to being across the hall from hotel staff room, not sure if it was a kitchen or other type of utility room.

Room Tip: New mattress.
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  • Stayed August 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Tj K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda C, Public Relations Manager at Galt House Hotel, responded to this review, August 26, 2014
Our best customers are the ones who offer us feedback that we can improve upon. Thank you for taking time to share about your stay at the Galt House and we will address these concerns with our staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plano
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 24, 2014

The Galt House is located off the southern shore of the Ohio river. This would be the Northern extent of the downtown area. The river is okay, not extremely picturesque. Not exactly worth a water view. The neat thing about this location and hotel, is that if you are going to and from the convention center, there is a skybridge that connects you and several buildings that takes you the 3 or so blocks directly to the convention center. No messing with traffic. There are many restaurants within walking distance, so no real need to drive about downtown.

As far as the hotel itself, it's somewhat dated. We had a nice room on the West side. It was fine. I am guessing that the East building is a little more updated, but we did not spend much time on that side. There is a very neat bar area which connects the two buildings. Very large and comfortable, despite the greenhouse effect of the overhead glass. There is also a well priced breakfast/snack area which sells decently priced breakfast sandwiches.

Do not expect much out of the pool area. Very very dated. Not up to par of what you would expect of a "modern" hotel. More what you would expect out of a motel 6...from the 60s.

Overall, not bad if you can get a deal.

  • Stayed July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Brenna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda C, Public Relations Manager at Galt House Hotel, responded to this review, August 26, 2014
As a hotel we are constantly attempting to improve our property. The efforts are ongoing and we appreciate your review. Our best guests are the ones that give us feedback. Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, North Carolina
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 22, 2014

Visit was 3-nights for business event. Location was good. I did not use all the services but there seemed to be a full spectrum. Staff was very friendly and helpful. Room and common areas were clean. I did not eat at the restaurants. Only negatives were the hotel seems a bit in need of a facelift as age shows in rooms and some areas, directions to/from the parking garages was poor and a major inconvenience was a nearly unusable internet. Problem was reported to their service provider 1st day and not resolved. I heard others with issues as well. My overall grade is more accurately (in my opinion) a 3.5.

Room Tip: Not sure about suites but rooms do not have mini-fridge or microwave and the internet. A room that o...
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  • Stayed August 2014, traveled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dwight M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda C, Public Relations Manager at Galt House Hotel, responded to this review, August 26, 2014
Thank you for your review! We've taken note of the issues you encountered and we're always striving for improvement. We apologize for the poor internet connection.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bolton
1 review
Reviewed August 22, 2014

Hotel is old, has 2 towers. Tower I was in rooms were quite old and in need of updating but were very clean and functional. I would have no hesitation to staying there again. Bar/lounge on 3 floor is very good. Food in all restaurants is excellent.

  • Stayed August 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda C, Public Relations Manager at Galt House Hotel, responded to this review, August 28, 2014
Thank you for staying with us and taking the time to write a review on TripAdvisor. As a hotel we are constantly attempting to improve our property. The efforts are ongoing and hope that you find it much improved upon your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, Vermont, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 22, 2014

This hotel shows some signs of age that would normally encourage me to reserve somewhere else but I was staying there for a conference and I'm glad I did. We had a suite, which had huge rooms that you wouldn't find in a modern northeastern hotel. The staff was helpful and friendly. This property is more like a campus; multiple huge buildings spanned out across a few blocks. I can't imagine maintaining the property, which appears to have had a few years of neglect but it is clear that the owner is now making incremental improvements to bring it up to date. It's been a long time since I stayed in Louisville so I don't know what else is available but I'd come back to the Galt House.

  • Stayed August 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank GreenMtnBuckeye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda C, Public Relations Manager at Galt House Hotel, responded to this review, August 26, 2014
Thank you for your review of your stay with us, we look forward to hosting you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Galt House Hotel

Property: Galt House Hotel
Address: 140 N 4th St, Louisville, KY 40202-2910
Phone Number:
Location: United States > Kentucky > Louisville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Louisville
#22 Business Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Galt House Hotel 3.5*
Number of rooms: 1300
Official Description (provided by the hotel):
Galt House Hotel, the Heart of Louisville, boasts 1,290 guest rooms and suites, 128,000 square-feet of convention space and more than 50 meeting rooms. Galt House Hotel features six full-service restaurants and lounges, including RIVUE, a 25th floor revolving restaurant with amazing cuisine, as well as the Rooftop Garden and Terrace, Club 360° Fitness Center and the three-story Conservatory that connects the two towers over 4th Street. It is connected to the KFC Yum! Center and the Kentucky International Convention Center, and within walking distance of Fourth Street Live! entertainment district, the Muhammad Ali Center, Kentucky Science Center, Kentucky Center for the Arts, Louisville Slugger Factory and Museum and Frazier History Museum. It is also within walking distance of unique shops and restaurants. ... more   less 
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Also Known As:
Galt House Hotel Louisville
Galt Hotel Louisville
Galt House Hotel And Suites
The Galt House Hotel
Galt House Louisville Ky

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