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“Great Value, Great Location, Slowly Being Updated” 4 of 5 stars
Review of Galt House Hotel

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Galt House Hotel
Ranked #38 of 94 Hotels in Louisville
Burlington, Vermont, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Value, Great Location, Slowly Being Updated”
4 of 5 stars Reviewed August 22, 2014

This hotel shows some signs of age that would normally encourage me to reserve somewhere else but I was staying there for a conference and I'm glad I did. We had a suite, which had huge rooms that you wouldn't find in a modern northeastern hotel. The staff was helpful and friendly. This property is more like a campus; multiple huge buildings spanned out across a few blocks. I can't imagine maintaining the property, which appears to have had a few years of neglect but it is clear that the owner is now making incremental improvements to bring it up to date. It's been a long time since I stayed in Louisville so I don't know what else is available but I'd come back to the Galt House.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
1 Thank GreenMtnBuckeye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda C, Public Relations Manager at Galt House Hotel, responded to this review, August 26, 2014
Thank you for your review of your stay with us, we look forward to hosting you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,312 reviews from our community

Traveler rating
    1,185
    1,049
    616
    288
    174
See reviews for
622
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132
1,248
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (815)
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English first
Minneapolis
Level Contributor
476 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
4 of 5 stars Reviewed August 21, 2014

Very large hotel on two sides of the street and the highway runs behind the building and the river which if you have an upper room offers a good view of all the bridges in the area and the water traffic. Belle of Louisville is moored behind the building which is nice if you want a river cruise. An entertainment district is about 6 blocks away which has many bars and restaurants. I liked this hotel as it was expansive and had higher quality furniture than a more modern hotel. Cool shops like a barber shop and jockey silks bourbon bar added to the uniqueness of this hotel.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Veni-vidi-vicidotcom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda C, Public Relations Manager at Galt House Hotel, responded to this review, August 26, 2014
Thank you for taking the time to write a review. We take a lot of pride in the uniqueness of our hotel and shops.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Russell Springs
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 21, 2014

Dried blood on bedding, TV not working, hallway carpets stained and rolled up, bathtub drain VERY slow, splintering wood panel in front of A/C unit, previous guest's used napkin/Kleenex behind nightstand for entire stay (3 nights).

  • Stayed August 2014, traveled on business
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Kasey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda C, Public Relations Manager at Galt House Hotel, responded to this review, August 26, 2014
Thank you for your review. We've taken note of the issues you encountered and we are always striving for improvement.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Bend, Indiana
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 20, 2014

I stayed at the Galt House for a Pampered Chef conference in July 2014. Location was good..withi walking distance to the conference center. The room was clean, beautiful view. But the temp in the halls and the elevator was stifling. It was frustrating to shower and get all freshened up and then by the time you got on the elevator and downstairs, you needed another shower. The parking garage was confusing, imho. We did not use the walkway to the conference center as we heard that was even more humid. Staff was friendly.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank travelingchef2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda C, Public Relations Manager at Galt House Hotel, responded to this review, August 26, 2014
Thank you for staying with us and taking time to write a review on TripAdvisor, we've noted the improvements we need to make and hope that you find it much improved upon your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Granville, Ohio
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed August 20, 2014

The good:
The location is great, right downtown.
Service was good.
Food in the restaurants was also very good.

The bad;
Housekeeping left a lot to be desired. The carpets in the room were very dirty. I couldn't tell if it was just housekeeping or they were just badly stained and soiled from use.


I have stayed here before and had much nicer rooms.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Service
Helpful?
Thank Joe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda C, Public Relations Manager at Galt House Hotel, responded to this review, August 26, 2014
Thank you for your review. We've taken note of the issues you encountered and we are always striving for improvement.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed August 20, 2014

My daughter and I stayed here in August for the Katy Perry concert. The hotel is connected to the KFC Yum Center. This being said, we stayed here out of sheer convenience and the fact that we got a great price via an Express Deal on Priceline.The hotel is older, but the main public areas are clean and in good shape. There was a long line to check-in, but it moved quickly. The front desk staff was very pleasant and efficient. We did not have any issues with the elevators, like others in the reviews mentioned. Our room was in the suite tower, which is supposedly nicer and more newly renovated. As for the "newly renovated" part, I'd take that with a grain of salt. This is not a luxury hotel...maybe a 3.5 star at best. The decor was older looking and not modern. Very old-looking lamps and a big armoire that the flat screen TV was housed in. Perhaps this hotel is going for the antique look, but to me it just looked outdated and somewhat shabby. I prefer sleek and modern, so maybe this is personal preference. We had double beds and there were many tiny hairs on one of them (gross) and on the pillows of the other bed were long hairs. Pretty sure the sheets hadn't been changed. I called the front desk pronto and they changed the sheets. I always check the beds at hotels and the fact that both beds had random hairs in them totally grossed us out. No signs of bed bugs. Anyway, once the sheets had been changed, it was fine. Luckily, our room was tucked away in a corner off the main hallway, so it was much quieter than others we passed. We had brunch at the revolving restaurant on the top floor, Rivue, the next morning. For $27 per person it was ridiculously overpriced and the food was not worth it. Service was good, but food and choices were not great. Especially for that kind of money. All in all, I would stay here again (for one night) only if I were going to an event at the Yum Center and was able to get a great deal. Otherwise, I'll be back to my standbys of Marriott or Hilton.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Sheba2287
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda C, Public Relations Manager at Galt House Hotel, responded to this review, August 26, 2014
Our best customers are the ones who offer us feedback that we can improve upon. We've taken note of the issues you encountered and we are always striving for improvement. Thank you for taking time to share about your stay at the Galt House.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 20, 2014

My husband and I stayed one night here after attending a concert in Louisville. The front desk was friendly and ran smoothly at a time of heavy check-ins. Parking is fairly easy in the hotel's garage, and we barely had to be outside when going from our car to the hotel (which was nice because of the rain). The hotel actually adjoins the KFC Yum! Center, which is the concert venue we visited. This is the perfect place to stay if you are going to an event at that facility. The interior of the hotel is gorgeous, full of chandeliers, mirrors and rich tiles and carpets. Very clean. The elevators are plentiful and fast, and there are also escalators in the lower levels. Bedding was comfortable, and the room was very clean. There is also a very nice conservatory, which houses a restaurant and a bar. Food was good and service was excellent. We will stay here again!

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank Jen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda C, Public Relations Manager at Galt House Hotel, responded to this review, August 27, 2014
Thank you so much for your review! We love to hear that our guests enjoyed their stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Galt House Hotel

Property: Galt House Hotel
Address: 140 North Fourth Street, Louisville, KY 40202
Location: United States > Kentucky > Louisville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Louisville
#22 Business Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Galt House Hotel 3.5*
Number of rooms: 1300
Official Description (provided by the hotel):
Galt House Hotel, the Heart of Louisville, boasts 1,290 guest rooms and suites, 128,000 square-feet of convention space and more than 50 meeting rooms. Galt House Hotel features six full-service restaurants and lounges, including RIVUE, a 25th floor revolving restaurant with amazing cuisine, as well as the Rooftop Garden and Terrace, Club 360° Fitness Center and the three-story Conservatory that connects the two towers over 4th Street. It is connected to the KFC Yum! Center and the Kentucky International Convention Center, and within walking distance of Fourth Street Live! entertainment district, the Muhammad Ali Center, Kentucky Science Center, Kentucky Center for the Arts, Louisville Slugger Factory and Museum and Frazier History Museum. It is also within walking distance of unique shops and restaurants. ... more   less 
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Also Known As:
Galt House Hotel Louisville
Galt Hotel Louisville
The Galt House Hotel
Galt House Hotel And Suites
Galt House Louisville Ky

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