We reserved a river front suite to join in the celebration of a wonderful couples union. When we checked in the experience was good. The front desk found the the room we reserved and we recieved our keys. When we got to the room one of the doors wouldn't open with the key but the other did work. We entered the room and noticed someone's bag, they had checked us into someone else's room!!
We called down to the desk and they upgraded us to an incredible two bedroom apartment right on the river in the main building. Incredible upgrade for the mistake. The room service was prompt the food was ok. One suggestion if you order the nachos ask for the jalapeños on the side. I swear they piled a whole jar on there. Other then being in someone else's room the worst part of the whole weekend was the bar between the tower and the main building. Service was horrible, incredibly slow and unconcerned that we waited forty five minutes for food that never appeared. The waitress really was inept.
Otherwise great room grea time.
- Official Description (provided by the hotel):
- Galt House Hotel, Louisville's Waterfront Hotel®, boasts 1,314 guest rooms and suites, 130,000 square-feet of convention space and more than 50 meeting rooms. Galt House Hotel features six full-service restaurants and lounges, including RIVUE, a 25th floor revolving restaurant with amazing cuisine, as well as the Rooftop Garden and Terrace, Club 360° Fitness Center and the third-story Conservatory that connects the two towers over 4th Street. The Galt House Hotel is connected to the KFC Yum! Center and the Kentucky International Convention Center, and within walking distance of Fourth Street Live! entertainment district, the Muhammad Ali Center, Kentucky Science Center, Kentucky Center for the Arts, Louisville Slugger Factory and Museum and Frazier History Museum. It is also within walking distance of unique shops and restaurants. ... more less
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- Also Known As:
- Galt House Hotel Louisville
- Galt Hotel Louisville
- Galt House Hotel And Suites
- The Galt House Hotel
- Galt House Louisville Ky