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“Great location and suites” 4 of 5 bubbles
Review of Galt House Hotel

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Galt House Hotel
Ranked #27 of 95 Hotels in Louisville
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great location and suites”
4 of 5 bubbles Reviewed September 15, 2013

Really enjoyed our room! Very spacious and in an excellent location. The bed was super comfy, we slept in everyday. Staff was nice, accommodating and helpful. Bourbon room was closed, but would love to visit. Two cons- limited vegetarian options on menu, pancakes dry and thick.Lastly, pool is small and located only on one side of hotel, sucked running back to our room on the suite side.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank msnikky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,681 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (916)
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English first
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed September 13, 2013 via mobile

Stayed for 3 nights. We had a great time. Enjoyed hanging out at Al J's & Jockey Silks Bourbon Bar in the hotel. Amber and Rick were a lot of fun and patient with all of our questions about bourbon! We also had dinner in the Rivue Restaurant on the top floor. There are two areas that revolve as you dine. Definitely ask to be seated there. Our waitress Amber was very pleasant and informative of the area.

Stayed September 2013, traveled with friends
Helpful?
Thank T J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winchester, Kentucky
Level Contributor
168 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 bubbles Reviewed September 13, 2013

I think the Galt House is the pick if you are looking for a nice room at a great price. The only downside was that I could hear interstate traffic from my room all night and I was on the 14th floor. The service staff was excellent as were the meeting facilities. Overall a good experience.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fantifan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Overland Park, Kansas
1 review
5 of 5 bubbles Reviewed September 13, 2013

II highly recommend the Galt House Hotel in Louisville. My experience at the Galt House Hotel was outstanding. The staff was friendly, polite and provided excellent service. The rooms are spacious (Suites Tower), clean, and very comfortable. They have lots of lounge seating throughout the hotel. Conveniently located in the heart of downtown with access to many restaurants -- Fourth Street Live, museums, ballpark, etc. Short commute to airport with good transportation options and the price was reasonable. Rivue Restaurant is a must - FABULOUS food, good menu options and service was fantastic. Beautiful view of the river! Cafe Magnolia offered good food as well...their desserts were heavenly!

The only negative (and this isn't a big deal), the highway traffic noise was noticeable but it didn't affect my ability to sleep well.

I hear they have a nice Spa but I wasn't able to take advantage of their services.

Great value!

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joyce P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed September 12, 2013

My family and i have stayed at the Galt House several times. This time we stayed for a weekend to just get away. The check in is always quick and easy and The staff are always professional and friendly...good combination. However, the parking fee needs to go away. Would also like some more food selection times. I love the location and the view. The Conservatory is really good. My daughter loves to stop and look at the birds.and the bar has an unusual aquarium you must see when getting a refreshing drink.

Room Tip: Always request a newer refurbished room.
See more room tips
  • Stayed February 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank phil1perdue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nebraska
Level Contributor
76 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 bubbles Reviewed September 11, 2013

We booked Galt House for Ironman Louisville through the Ironman website for a great discounted rate. But if we return for IMKY again, we will book a different hotel. For starters, Galt House is just too big to move around easily. We were on a top floor with a fantastic view and limited noise, but that translated to 15 minutes to get an elevator and get to the first floor/car/coffee - every single time we exited and returned. Navigating a bike and triathlon gear was a unique pain.
The elevator concern aside, the hotel itself was filthy. This is one thing I think is easy for any hotel to get right - no matter the price point. So when a hotel with great amenities like Galt House fails so miserably, it is exceptionally disappointing. For example, after the race I went to fetch some ice but the ice machine on my floor was broken. I ended up going to three separate floors - none of which had a working ice machine. But along the way each floor had visible filth along the hallways and in the small nooks that held the ice machines. Crackers, hair, dust, wrappers along all three hallways. It looked like a frat house at a state school. Gross. Ultimately I had to call the front desk for ice and it was delivered about 25 minutes later - fairly quick considering the elevator situation.
The room itself was nasty. The tub didn't drain but worked fine as soon as it was snaked. I don't understand how the housekeeping staff doesn't report this when thy clean the tub and then I recognize the state of the rest of the room. For starters there was male bodily fluid (or what we suspect) on the wall and across a framed picture. We noticed that our allergies were extremely bad and had chalked it up to the season but then symptoms cleared up once we left the hotel for a bit. So we looked a bit closer there was mold growing on the sheets. Which was almost as gross as the larger-than-my-hand blood stain on the sheets. There was also only one trash can and no kleenex in the room which was inconvenient. The bath products wreaked of horse urine. It was not pleasant.

Pros:
- Great, walkable location
- Bar and coffee shop staff were exceptionally friendly
- Gorgeous views from top floors

Cons:
- Notably filthy in rooms and common areas
- Convenience amenities lacking: no courtesy phones, irritable front desk staff, no working ice machines, pool deck in disarray, sheets and towels were petri dishes, no luggage carts without bell staff
- Did I mention this hotel was dirty?
- Exceptionally long waits for crowded elevators
- Very poor sleep quality
- Even those without allergies will have symptoms here

Overall: I would not return to Galt House. Even though the location was incredibly convenient, that can not overcome the ick factor of this hotel. I will happily return to downtown Louisville and stay at another establishment.
- Upcharge for parking

Room Tip: Top floor rooms have great views but long elevator rides.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank ellabeas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munfordville, Kentucky
Level Contributor
94 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed September 9, 2013

We were attending an event with our son and his family at the Galt House. We enjoyed being part of a large group gathered in the Grand Ball Room. There was plenty of chairs for everyone and restrooms were close by. They also provided ice water. Staff were on hand to set up more chairs as needed. The staff were all very friendly and courteous.

Our rooms were in the Suite tower and we were very pleased with the spaciousness of the rooms. The rooms were very clean and comfortable. The bedding was clean and the beds provided us with a good nights rest. Our suite had a very large shower (no tub) and we LOVED this!

This hotel is the largest hotel I have ever been in and I will admit that I spent much of the weekend just exploring the different floors to see what was where. There are several shops and places to eat. A bar that has fish and two areas with birds. The view from the upper floors was just amazing.

I read the reviews about inadequate or slow elevators, but despite the fact we were part of a really large group we found that the elevators were more than adequate. Also, escalators and stairs are always nearby and very handy.

We had a great visit and every staff member that helped point us in the right direction or answered any of our questions was always very nice and friendly. Looking forward to going back!

No free WiFi in the rooms is the only complaint I have. And we knew this beforehand, but it's just become a world where you just expect to have WiFi at a hotel.

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MichelleR68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Galt House Hotel

Property: Galt House Hotel
Address: 140 North Fourth Street, Louisville, KY 40202
Phone Number:
Location: United States > Kentucky > Louisville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Louisville
#22 Business Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Galt House Hotel 3.5*
Number of rooms: 1300
Official Description (provided by the hotel):
Galt House Hotel, the Heart of Louisville, boasts 1,290 guest rooms and suites, 128,000 square-feet of convention space and more than 50 meeting rooms. Galt House Hotel features six full-service restaurants and lounges, including RIVUE, a 25th floor revolving restaurant with amazing cuisine, as well as the Rooftop Garden and Terrace, Club 360° Fitness Center and the three-story Conservatory that connects the two towers over 4th Street. It is connected to the KFC Yum! Center and the Kentucky International Convention Center, and within walking distance of Fourth Street Live! entertainment district, the Muhammad Ali Center, Kentucky Science Center, Kentucky Center for the Arts, Louisville Slugger Factory and Museum and Frazier History Museum. It is also within walking distance of unique shops and restaurants. ... more   less 
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Also Known As:
Galt House Hotel Louisville
Galt Hotel Louisville
Galt House Hotel And Suites
The Galt House Hotel
Galt House Louisville Ky

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