We were playing in a baseball tournament in Louisville. We went on the internet to find a place that had amenities for children. We were attracted by the indoor pool especially so that if it rained our children would have something to do. Our first night there it rained and we were told the indoor pool was closed for painting. We would have appreciate being told this before we booked our team here. The people that we addressed this probelm with were not at all helpful or accomodating. We were basically told sorry about our luck. That morning around 2:00 am several drunk and naked men were seen using the bathroom in the pool. After much complaining, the indoor pool was opened. Five minutes after our children arrived they were told it was rest time. The young teenage lifeguards were very rude to our children. This pool allows memberships to be purchased by local citizens. Three older ladies with memberships were in the pool at 9:00 on a Saturday night. When our children were playing with noodles from the pool one of the ladies was very rude to our children, which started quite a negative situation. We were extremely frustrated with this motel already and this problem only made things worse. A manager was called to come in becuase the teenage lifeguards could not handle the situation. Our children were yelled at for splashing each other, playing with the pool noodles, and jumping in from the side, not diving. This motel was a nightmare for our whole team. We were treated rudely by everyone we tried to address our problems with. It absolutely ruined our trip. The only thing good I have to say about this place is our housekeeping attendant was extremely friendly, and treated us like guests. She was the only one. If your children want to stand in the pool and not move at all and get out for rest time while you are on vacation, do not stay here. If you need a room with no personal attention given to details this place is for you.
- Official Description (provided by the hotel):
- The Breckinridge Hotel offers 123 guest rooms. We are a non smoking hotel located just six miles from the Louisville International Airport, Kentucky Fair and Expo Center and Kentucky Kingdom. We are also conveniently located to many restaurants, shopping malls, golf courses and hospitals. Only ten minutes from Churchill Downs, Louisville Zoo, KFC Yum Center and Louisville Slugger Field just to name a few. Enjoy a night at Jerry Greens & Friends with live entertainment, swim in one of our two large pools, relax in the whirlpool or get a massage at Body Integrations located in our Health Club area. Whether its business or pleasure we have something for everyone. ... more less
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- Also Known As:
- Breckinridge Hotel Louisville